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Senior Customer MarketerAlan · Anywhere in France
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Alan

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Senior Customer Marketer

🗓️ Posted 2026-10-02 Anywhere in France Fulltime Hybrid Marketing Communications
💰 Salary Not shared 📊 Market 4,500 EUR–6,500 EUR/mo

About the Company

Health can't wait. Alan is the prevention insurance. Founded in 2016, Alan is reinventing what health insurance should be: not just covering your employees when they get sick, but helping keep them healthy every day. Alan pairs exceptional insurance and service quality with innovative health services (a virtual clinic available 7 days a week, a medically supervised AI assistant, gamified prevention, no out of pocket eyewear), which provide access to affordable, personalized care and make prevention effective. All in a single, integrated experience designed for maximum employee adoption and simplified administration for your HR teams, with no intermediaries. Alan also offers plans dedicated to self employed workers and public sector employees. Over 1 million members trust Alan, across more than 37,000 companies and organizations of all sizes and sectors. With 800+ employees, Alan operates in France, Spain, Belgium, and Canada. Insurance Specialties: Santé, Assurance Santé, Well-being, Health, Insurance

Responsibilities

  • ● HEALTH CAN'T WAIT.
  • ● Not for symptoms to get worse. Not for a six month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't.
  • ● Alan exists to end the wait.
  • ● Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way.
  • ● So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
  • ● Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
  • ● ABOUT THE CUSTOMER MARKETING TEAM
  • ● Customer Marketing is Alan's voice to customers, and their voice back to Alan.
  • ● Customer Marketing sits close to the business so we can hear the reality of customer and commercial conversations first-hand, craft the sharpest possible narrative, and turn what works into scalable programmes and assets.
  • ● As a Customer Marketer, you will turn customer, market, and field insight into clear narratives, useful programmes, and concrete actions that improve customer adoption, commercial effectiveness, and business growth.
  • ● Concretely, our team works on missions such as:
  • ● Turning customer and market insight into positioning, messaging, and narratives.
  • ● Helping commercial teams communicate and adopt our value proposition.
  • ● Designing customer or segment go-to-market programmes.
  • ● Supporting rollout, adoption, and feedback loops across teams or markets.
  • ● Bringing field signals back into Marketing, Product, and business decisions.
  • ● Turning customer discovery and market monitoring into actionable recommendations.
  • ● Scaling useful assets, programmes, and ways of working across markets and segments.
  • ● WHAT YOU WILL DO