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Fullstack Software Engineer (x/f/m) - Care Expert CopilotAlan · Anywhere in France, Belgium, Spain
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Alan

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Fullstack Software Engineer (x/f/m) - Care Expert Copilot

🗓️ Posted 2026-08-27 Anywhere in France, Belgium, Spain Fulltime Hybrid ICT
💰 Salary Not shared 📊 Market 4,500 EUR–7,500 EUR/mo

About the Company

Health can't wait. Alan is the prevention insurance. Founded in 2016, Alan is reinventing what health insurance should be: not just covering your employees when they get sick, but helping keep them healthy every day. Alan pairs exceptional insurance and service quality with innovative health services (a virtual clinic available 7 days a week, a medically supervised AI assistant, gamified prevention, no out of pocket eyewear), which provide access to affordable, personalized care and make prevention effective. All in a single, integrated experience designed for maximum employee adoption and simplified administration for your HR teams, with no intermediaries. Alan also offers plans dedicated to self employed workers and public sector employees. Over 1 million members trust Alan, across more than 37,000 companies and organizations of all sizes and sectors. With 800+ employees, Alan operates in France, Spain, Belgium, and Canada. Insurance Specialties: Santé, Assurance Santé, Well-being, Health, Insurance

Responsibilities

  • ● HEALTH CAN'T WAIT.
  • ● Not for symptoms to get worse. Not for a six month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't.
  • ● Alan exists to end the wait.
  • ● Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way.
  • ● So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
  • ● Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
  • ● WHO WE ARE
  • ● You. Better. With Alan.
  • ● Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment.
  • ● By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
  • ● We partner with 35K+ companies of all sizes, serving more than 1M+ members, and have reached 770M+ in ARR.
  • ● WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH
  • ● You would join the team in charge of building smart products offering the most delightful and scalable Customer Service to 1M+ members.
  • ● We have developed a team of AI agents that brings immediate and personalized answers to about 50% of member's questions.
  • ● And when it is not enough, we seamlessly transfer the question to our care experts team. We build the cockpit for that handoff and the tooling for the humans who take over. It lets a care expert steer, correct, and supercharge the AI: routing requests, surfacing the right context at the right moment and drafting replies. The expert stays in command; the AI does the heavy lifting.
  • ● WHY THIS ROLE IS SPECIAL
  • ● Direct Impact: Your decisions affect Alan's scaling, growth, profitability and ability to provide delightful experience to members when they need it the most.