HRIS Analyst (Payroll, Absence & Time Tracking)

Responsibilities

• ● Job Description
• ● Reporting to the Senior Manager, HRIS, the HRIS Analyst (Payroll, Absence & Time Tracking) will support the ongoing configuration, enhancement and optimization of Workday Payroll, Absence and Time Tracking modules. The successful candidate will play a key role in optimizing Workday functionality, driving continuous improvement initiatives, and delivering scalable solutions that enhance the employee experience. This role will work closely with senior business leaders, cross-functional managers, executive leadership and field operations teams, requiring exceptional collaboration and facilitation skills.
• ● This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.
• ● Configure, maintain and enhance Workday Payroll, Absence and Time Tracking (PATT) modules, ensuring alignment with business requirements, collective agreements and organizational strategy.
• ● Act as a key contributor in the development and maintenance of foundational Workday architecture, including pay groups, earning codes, memo codes, vacation rates, time tracking calculations and other payroll-related configurations.
• ● Collaborate with Payroll, Labour Relations, HR, IT and Finance stakeholders to review employee transaction processes, address business challenges and implement scalable Workday solutions.
• ● Conduct impact assessments on system changes and evaluate potential downstream impacts to business processes, reports, calculated fields, security, integrations and related Workday modules.
• ● Identify opportunities to simplify, automate and optimize Workday processes to improve operational efficiency and enhance the colleague self-service experience.
• ● Support Workday releases, upgrades and enhancement initiatives through configuration, testing, validation, performance analysis and the evaluation of new functionality.
• ● Prepare and maintain technical specifications, test scripts, test results, training materials, process documentation, change requests and knowledge-transfer materials; participate in Change Advisory Board (CAB) activities as required.
• ● Respond to escalated ServiceNow tickets, performing root cause analysis to distinguish systemic configuration issues from isolated user or data-related concerns and implement sustainable solutions.
• ● Translate findings from ticket analysis into remediation plans, configuration improvements and impact assessments, while identifying trends and opportunities to strengthen overall system integrity and prevent recurrence.
• ● Maintain data integrity across Workday and downstream systems, contribute to the ServiceNow knowledge base, and continuously expand Workday expertise through professional development, Workday Community participation and industry best-practice sharing.
• ● Complete other duties as assigned.
• ● Bachelor's degree in Human Resources, Business, Information Systems or a related field.
• ● Minimum 5 years of hands-on Workday Payroll, Absence and Time Tracking module configuration experience.
• ● Demonstrated experience supporting unionized environments and complex collective agreement requirements and configurations (Counters, Wage Progression, Seniority, etc.).
• ● Strong troubleshooting, root cause analysis and problem-solving skills within Workday and integrated HR systems.
• ● Advanced Excel skills with experience working with large datasets and performing detailed analysis.
• ● Workday certification and ServiceNow experience are considered assets.