Project Manager, Supply Chain & Customer Service Transformation (APAC)

About the Company

Responsibilities

• ● Develop and manage regional project plans, timelines, and deliverables for SAP S/4HANA implementation.
• ● Coordinate regional, country, and global teams to ensure alignment and timely project delivery.
• ● Lead project reviews, track milestones, and provide progress updates to key stakeholders.
• ● Manage cross-functional dependencies and resolve issues across business and IT teams.
• ● Coordinate business requirements, process gaps, and localisation needs through to resolution.
• ● Oversee business testing activities, including preparation, execution, defect resolution, and sign-off.
• ● Coordinate master data validation and migration readiness with relevant teams.
• ● Assess country readiness across resources, processes, systems, user access, and operating procedures.
• ● Coordinate training and change management activities to support user adoption.
• ● Manage business cutover planning, go-live readiness, and implementation support.
• ● Track post-launch issues and stabilisation activities to ensure a smooth transition to daily operations.
• ● Identify project risks, drive mitigation plans, and apply lessons learned across implementation phases.

Requirements

• ● Bachelor's degree in Supply Chain, Business, Operations, Information Systems or a related discipline.
• ● Approximately 7-10 years of relevant experience, including substantial regional or multi-country project management experience.
• ● Experience in ERP/SAP transformation or implementation projects.
• ● Strong understanding of Customer Service, Order-to-Cash, and Logistics & Distribution processes.
• ● Proven ability to coordinate cross-functional teams and manage stakeholders across multiple markets.
• ● Strong project planning, risk management, analytical, problem-solving and communication skills.

Nice to Have

• ● SAP S/4HANA experience preferred.
• ● Experience with 3PL/4PL operations and interfaces is advantageous.
• ● Experience in system testing, cutover, go-live and post-launch support is preferred.

Application Notes