Customer Success & Growth SpecialistAleta Planet · Kuala Lumpur

Customer Success & Growth Specialist

🗓️ Posted 2026-09-15 Kuala Lumpur Full-time Hybrid Customer Service Call Centre
💰 Salary Not shared 📊 Market RM4,500–RM7,500/mo

About the Company

More than just your payment solution - We're here to be your growth partner in China and the rest of the world. Founded in 2014 in Singapore, Aleta Planet is an award-winning global payments solution provider that simplifies online, cross-border and multi-currency transactions safely, securely and efficiently. As a principal member of VISA, Aleta Planet is a holistic payments technology provider of merchant acquisition, card issuance, remittance and B2B payments. As a global payment facilitator that interconnects different payment options and types, Aleta Planet specialises in helping companies to scale the global market. Aleta Planet is licensed in Singapore by the Monetary Authority of Singapore as a Major Payment Institution and in other jurisdictions, with offices in Singapore, Hong Kong, Dubai, Malaysia and Canada. Its secure and internationally certified proprietary platform connects businesses to the world's payment infrastructure through one Application Programming Interface, enabling business growth, greater customer engagement and new revenue opportunities. The success of its card network-agnostic platform has also garnered Aleta Planet its operating licenses from card networks including VISA, SWIFT and other Alternative Payment Methods. Furthermore, Aleta Planet's broad network enables individuals and businesses to deposit local currencies in 39 countries or remit funds to 140 countries. Financial Services Specialties: White-Label Solutions, Payment Acceptance, Account and Card Issuance, Remittance Services, E-commerce Solutions, UnionPay International, VISA, B2B, B2C, C2C, C2B, Cross Border Payments, Fintech, Global Payment Solution Provider, Multi-currency, Remote Onboarding, Dedicated IBAN, API, Global Transaction, Digital Wallets, Payment Solution