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Order Processing ExecutiveChemopharm · Selangor

Chemopharm

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Order Processing Executive

🗓️ Posted 2026-09-14 Selangor Full-time Hybrid Manufacturing Transport Logistics
💰 Salary RM3,000–RM4,000/mo (RM36,000–RM48,000/yr) 📊 Market RM2,800–RM4,500/mo

About the Company

Pharmaceuticals

About the Role

We are looking for an energetic and motivated individual to join the Supply Chain team as an Order Processing Executive. You will play an important role to:

Responsibilities

  • ● Actively participate in daily sales order management activities encompassing document, information, product and operations workflows.
  • ● Supervise a team to handle customer order management.
  • ● Ensure timely and flawless creation of sales order.
  • ● Engage with external customers, internal customers and other relevant party, if any to swiftly resolve product quality issue, delivery disputes, discrepancy & any other issues arise related to customer's order.
  • ● Responsible for the achievement of all sales order management related Key Performance Indicators (KPIs) as determined by the corporate operations and management from.
  • ● Ensure smooth and timely processing of customer orders, creation of corresponding sales order and coordinate with logistics on time delivery of goods from warehouse to customers.
  • ● Negotiate with customers on any anticipated delay in deliveries, installation or testing.
  • ● Ensure timely and accurately reporting.
  • ● Constantly work with stakeholders towards Improvement Projects to institute best practices to improve the process flow of operations activities.
  • ● Ensure the completeness, accuracy and integrity of data and transactions in the system at all times.
  • ● Comply and adhere to Standard Operating Procedure/policies and regulations established by the company/authority body and participate in internal/external audit, as and when is required.

Requirements

  • ● Bachelor's degree in business administration, Operation or equivalent.
  • ● 1-2 years' work experience relevant to this role.
  • ● Strong learning agility and able to take challenge.
  • ● Good interpersonal, communication skills & effective analytical and decision-making skills with the ability to exercise independent judgment and recognize the impact to the business and customer.
  • ● Strong organizational, problem solving, and time management skills.
  • ● Detail oriented and uses excellent judgment in resolving questions or problems.
  • ● Able to work under pressure when it is required.
  • ● Ability to multi-task under minimal supervision and meticulous.
  • ● Good communications and writing skills.

Nice to Have

  • ● Knowledge in marketing, commercial law, compliance standards will be added advantage.
  • ● Good understanding of ERP.