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Senior Salesforce Techno-Functional Consultant
ICT
💰 Salary Not shared
📊 Market S$7,000–S$12,000/mo (S$84,000–S$144,000/yr)
About the Company
From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services. ABeam Consulting has also recently joined SAP's regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner.
About the Role
We are seeking a dynamic Salesforce Senior Techno-Functional Consultant. This role is pivotal in driving our Salesforce initiatives and requires a strong techno-functional background in both standard and custom Salesforce solutions.
Responsibilities
- ● Manage a team of Techno-Functional Consultants/Business Analysts in project delivery.
- ● Convert business strategies into functional and technical requirements, aligning with customer and product needs.
- ● Share the product vision and work closely with Business Owners, Project Managers, and Scrum Masters to ensure effective project execution.
- ● Utilize both Waterfall and Agile methodologies (including hybrid approaches).
- ● Engage with stakeholders to gather requirements and develop solutions that leverage Salesforce functionality.
- ● Create functional and technical requirement documents, user stories, and system design specifications, ensuring traceability.
- ● Configure and develop customized solutions on Salesforce and other related platforms.
- ● Manage the product backlog, prioritize business needs, and propose enhancements.
- ● Conduct user acceptance testing training, develop test scripts, and coordinate system testing.
- ● Collaborate on technical architecture during design, testing, and deployment phases, including user authentication mechanisms.
- ● Familiarity with PMO reporting mechanisms and required metrics.
- ● Actively participate in and propose solutions for business development activities.
- ● Recommend optimal solutions based on expertise in Salesforce Service Cloud, Sales Cloud, Experience Cloud and FSC SFI modules.
- ● Configure and develop customized solutions for demonstrations or proof of concepts as needed.
Requirements
- ● Minimum of 4 years in Functional/Business analysis and/or Technical roles with strong knowledge of Salesforce features (Sales, Service, Experience Cloud, or FSC SFI) and hands-on configuration/customization experience.
- ● Skilled in Salesforce configuration (Flows, Security Model, Process Automation, Data Migrations, SOQL/SOSL, Dashboards) and customization.
- ● Proven track record in leading projects using both Waterfall and Agile methodologies, prioritizing requirements, and conducting functional testing.
- ● Experience in implementing web service integrations and familiarity with CI/CD platforms such as GitLab, Copado, Jenkins, or Ant.
- ● Must possess at least 1 of the following Salesforce certifications: Administrator Advanced Administrator Sales Cloud Service Cloud OmniStudio
- ● Knowledge of Salesforce Lightning Aura/LWC frameworks, Marketing Cloud, Pardot, and AppExchange tools (e.g., Conga, Adobe Sign).
Benefits
- ● A supportive and empowering work environment.
- ● Opportunities for growth and development of skills.
- ● A dynamic workplace for individuals looking to build a career in consulting.
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