IT Support Engineer (Remote)

AFON IT Pte Ltd is an established IT system integrator providing managed IT services and technical support solutions to businesses. It is a subsidiary of BIPROGY Inc., listed on the Tokyo Stock Exchange. We are looking for a proactive and resourceful IT Support Engineer to join our team on a remote work arrangement, offering the flexibility to contribute your technical expertise from home while supporting business clients effectively. Job Description for IT Support Engineer (Remote) Key Responsibilities: Maintain and monitor our clients’ servers, network, security and computer systems to meet the clients’ current and future requirements. Monitor client’s systems and identify performance issues proactively. Provide IT technical support to existing clients. Skills/Attributes: Minimum of 3 years of relevant working experience. Practical experience with Windows Server OS, network switches, routers, and firewalls. Hands-on experience in maintaining server infrastructure. Working experience in the system integrator industry. Fluent in both English and Chinese, with the ability to communicate clearly and professionally with clients and team members. Resourceful and able to work independently, with strong troubleshooting skills. Experience in cloud deployment, including Microsoft Azure, Microsoft 365, and Microsoft Intune, is an added advantage. Experience with Linux OS is an added advantage. Why Join Us? Full-time remote work arrangement with flexibility and autonomy. Opportunity to work with a variety of technologies and client environments. Supportive team culture with opportunities for professional growth and learning. Ideal for experienced IT professionals who value flexibility and independence