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IT Engineer (Support / Systems / Project)
ICT
💰 Salary S$2,800–S$4,200/mo (S$33,600–S$50,400/yr)
📊 Market S$3,500–S$6,500/mo (S$42,000–S$78,000/yr)
About the Company
One of the leading Managed IT Services Providers in Asia Founded in Hong Kong, FunctionEight is a trusted technology partner helping businesses across Asia work smarter and more securely. We provide managed IT, cybersecurity, cloud, infrastructure, consultancy and software solutions to clients across multiple industries. IT Services and IT Consulting Specialties: IT Support, IT Audit, Outsourced IT Support, Mobile Application Development, IT Infrastructure, Email and Website Hosting, IT Providers, Cyber Security, Cloud Migration & Hosting, Remote IT Support, Onsite IT Support, Managed IT Support, Website Designers, Software Developers, Website Developers, Office relocation, IT Office Relocation service
Responsibilities
- ● Provide L1/L2 technical support via remote tools and on-site visits
- ● Troubleshoot hardware, software, networking, and connectivity issues
- ● Manage and maintain endpoints, servers, and cloud environments (Microsoft 365, Azure, etc.)
- ● Monitor client systems and respond proactively to incidents and alerts
- ● Document technical configurations, changes, and resolutions
- ● Support onboarding and offboarding of client users and devices
- ● Assist with infrastructure projects, including system deployments, upgrades, migrations, and office IT setups
- ● Participate in Microsoft 365, Azure, networking, and security implementation projects
- ● Work with senior engineers on project planning, testing, deployment, and handover activities
- ● Liaise with clients to ensure successful project delivery and support outcomes What We're Looking For
- ● Diploma or Degree in IT, Computer Science, or a related field
- ● Minimum 2 years of experience in IT support, desktop support, field support, or MSP environments
- ● Solid knowledge of Windows OS, Microsoft 365, Active Directory, and basic networking (TCP/IP, DNS, DHCP, VPN)
- ● Exposure to server, cloud, virtualization, or infrastructure projects is an advantage
- ● Strong communication and customer service skills
- ● Self-motivated, organised, and able to manage multiple priorities
- ● Keen to develop into a Project Engineer and grow technical skills across infrastructure and cloud technologies
- ● No foreign work pass quota available. Why Join Us
- ● Exposure to a wide range of technologies and client environments
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