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IT ExecutiveClarity Singapore · Khatib, North Region
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Clarity Singapore

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IT Executive

🗓️ Posted 2026-09-09 Khatib, North Region Full-time Hybrid ICT
💰 Salary Not shared 📊 Market S$3,000–S$5,500/mo

About the Company

Empowering Lives Clarity Singapore is a mental health charity that empowers persons with mental health issues to lead meaningful lives through support, acceptance and recovery. We provide inclusive, evidence-based support to over 1,400 clients annually through: FOC 7,000+ psychotherapy sessions (1-on-1 and group) FOC Workshops & resources (reaching 1,400+ additional service users yearly) Community partnerships (workshops and outreach) Digital mental health campaigns (breaking stigma, increasing access) Clinical Supervision, Consultations, and Trainings for mental health professionals. We specialize in: Anxiety, depression, OCD & trauma Perinatal/postnatal mental health Grief, loss & life transitions Relationship and emotional well-being Our Impact at a Glance 1,400+ clients served yearly 7,000+ psychotherapy sessions delivered annually 1,400+ additional service users reached through events/resources. Who We Are A social mission-driven organization Company Limited by Guarantee (CLG) with IPC status Member of NCSS; partner of AIC, KTPH (THRIVE), and IMH Learn more on our website We're at Yishun & Toa Payoh Block 854 Yishun Ring Road, 01-3511 Singapore 760854 Tel: (65) 6757 7990 Operating Hours: Mon - Fri: 9am - 5.30pm 7A Lorong 8 Toa Payoh, 04-01 Singapore 319264 Tel: (65) 6801 7467 Operating Hours: Mon - Fri: 9am - 5.30pm Non-profit Organization Management Specialties: Maternal Mental Health, Anxiety Disorders, Mental Health Advocacy, Mental Health Education, Depressive Disorders, Obsessive Compulsive & Related Disorders, Trauma & Related Disorders, Psychotherapy, Treatment, Mental health counselling

Responsibilities

  • ● Job Summary We are seeking an IT Executive to support day-to-day IT operations at Clarity, working under the direction of the IT Digital & Support Lead. This role focuses on hands-on IT operations and administrative support, including support, Microsoft 365/Microsoft Entra ID administration, PDPA compliance administration support, and Salesforce support tasks. Key Responsibilities 1. IT Service Desk& Support
  • ● Provide first-line technical support to staff; escalate complex issues to the IT Digital &Support Lead.
  • ● Coordinate with external IT vendors on helpdesk tickets and system performance issues.
  • ● Maintain IT support documentation and follow established best-practice procedures. 2. Microsoft 365 &Microsoft Entra ID Administration
  • ● Administer day-to-day Microsoft 365 (SharePoint, OneDrive, Teams) user and permission management.
  • ● Support user/device administration under IT Digital & Support Lead guidance.
  • ● Maintain Intune device enrolment and basic policy application. 3. PDPA Compliance Administration (support role)
  • ● Assist the IT Digital& Support Lead with PDPA administrative tasks, record-keeping, staff training logistics, and documentation.
  • ● Flag potential data-handling issues to the IT Digital & Support Lead; does not independently determine compliance policy. 4. Salesforce Support
  • ● Assist with basic Salesforce configuration updates, workflow changes, user support, reports, and data quality checks under guidance from the IT Digital & Support Lead or an external vendor.
  • ● Assist with routine data checks for reporting accuracy. 5. Reporting & Data Analysis Support Prepare and maintain basic operational reports to support IT, asset tracking, Salesforce, and digitalisation activities. Perform data analysis, identify trends or data issues, and highlight findings to the IT Digital & Support Lead for review and follow-up. 6. Asset & Vendor Coordination
  • ● Manage IT onboarding/offboarding checklist execution and device inventory tracking.
  • ● Coordinate secure disposal and procurement logistics for IT assets.
  • ● Track software license usage (Microsoft 365, Zoom, Adobe) and flag renewals. 7. Digitalisation Support
  • ● Support rollout of new tools and training sessions.
  • ● Surface staff pain points and process-improvement ideas. Qualifications & Requirements
  • ● Diploma in Information Technology, Computer Science, or related field.
  • ● -3 years of experience in IT support or service desk roles.
  • ● Working familiarity with Microsoft 365 and basic Microsoft Entra ID administration.
  • ● Good communication skills; comfortable working with staff, vendors, and the IT Digital & Support Lead on scoped tasks.