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Security Assurance & Reverse TPSA , Manager
ICT
💰 Salary Not shared
📊 Market RM10,000–RM18,000/mo (RM120,000–RM216,000/yr)
About the Company
The preferred IT services & solutions partner Software International Corporation (M) Sdn Bhd was incorporated in August 1995 and was one of the first companies in Malaysia to be accorded Multimedia Super Corridor (MSC) status by the Malaysian Government for the provision of IT Services to companies globally. The company began with the provision of Infrastructure Management Services and Application System Solutions, for a diverse range of industries including Insurance, Construction, Telco, Data Center and the Government institutions. Software International Corporation (M)'s growing strengths and competencies attracted a joint venture with a Global Fortune 100 Financial Services Company in 1998. The JV developed further capabilities in terms of Infrastructure Management and Software Services both for internal globally franchised customers and 3rd Party customers. Today, Software International Corporation (M) has the unique opportunity of repositioning itself to resume independent operations offering a broad range of services to a diversified group of worldwide customers including Global Fortune 100 companies whom we have supported for over 10 years. Software International Corporation (M)'s innovative, leading-edge services are delivered through its two core divisions, which are committed to leveraging the specific benefits of their unique combination of skills. Software Services :- Mainframe, AS/400, Client Server and Web based application design, development, support, maintenance and system integration Infrastructure Managed Services :- Infrastructure, security and processing systems design and management Information Technology & Services
About the Role
The Reverse TPSA Manager is responsible for managing and coordinating security, technology risk, privacy, and compliance assessments conducted by company's clients, brokers, consultants, and prospective customers. The role serves as the central point of contact for all client security due diligence activities, ensuring timely and accurate responses to Third-Party Security Assessments (TPSAs), Requests for Security Information (RFSIs), client audits, and cybersecurity questionnaires. This role is critical in enabling business growth, strengthening client trust, and demonstrating company's commitment to cybersecurity, operational resilience, and regulatory compliance.
Responsibilities
- ● Lead and manage end-to-end client Third-Party Security Assessment (TPSA) activities.
- ● Serve as the primary coordinator for security due diligence requests from Corporate Solutions clients and prospective customers.
- ● Review, assess, and complete security questionnaires covering cybersecurity, cloud security, data protection, operational resilience, business continuity, and regulatory compliance.
- ● Ensure responses are accurate, consistent, evidence-based, and aligned with company's security standards.
- ● Track TPSA requests and ensure completion within agreed timelines and service levels.
- ● Represent company's cybersecurity and technology risk control environment during client due diligence engagements.
- ● Support client discussions, workshops, and security review meetings.
- ● Explain technical controls and security practices in clear business language suitable for nontechnical stakeholders.
- ● Address security concerns raised by clients and coordinate responses with relevant subject matter experts.
- ● Collaborate with various teams, including Information Security, Technology Services, Enterprise Architecture, Data Privacy Office, Legal, Compliance, Operational Risk, Corporate Solutions Business, and Third-Party Risk Management Teams.
- ● Coordinate collection of evidence and validation of control effectiveness.
- ● Escalate complex security or compliance issues where required.
- ● Maintain a centralized repository of standard TPSA responses, security evidence packages, regulatory and compliance documentation, frequently requested client artifacts, and security certifications and attestations.
- ● Ensure all externally shared information complies with company's information classification and disclosure requirements.
- ● Conduct periodic reviews of security response libraries to maintain accuracy and relevance.
- ● Support responses related to various regulatory requirements, including BNM Risk Management in Technology (RMiT), Personal Data Protection Act (PDPA), ISO 27001, NIST Cybersecurity Framework, Company Group Security Standards, and Operational Resilience requirements.
- ● Develop and maintain TPSA performance metrics and reporting dashboards.
- ● Monitor trends in client security requirements and emerging cybersecurity expectations.
- ● Identify recurring assessment themes and recommend process improvements.
- ● Improve automation, standardization, and efficiency of security assessment responses.
Requirements
- ● Bachelor's Degree in Information Security, Cybersecurity, Information Technology, Risk Management, Computer Science, or a related discipline.
- ● Minimum 5-8 years of experience in Information Security, Technology Risk, Security Governance, Security Assurance, IT Audit, or Third-Party Risk Management.
- ● Strong Cybersecurity and Risk Knowledge.
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