IT Assistant Engineer

🗓️ Posted 2026-08-28 Tai Seng, North-East Region Full-time Hybrid ICT

Company shared salary

S$2,500–S$3,000/mo (S$30,000–S$36,000/yr)

Market rate

S$3,500–S$6,500/mo (S$42,000–S$78,000/yr)

Based on similar roles (title + domain + location).

Responsibilities

  • Provide day-to-day technical support to end users and ensure the smooth running of operations
  • Perform monthly maintenance for hardware on site
  • Attend to site issues during after office hours and weekends on a rotational 24/7 standby
  • Respond to client phone calls, emails, and messages promptly
  • Troubleshoot hardware and software related issues on site
  • Install, configure, and maintain hardware devices and software applications
  • Maintain good client relations
  • Track and manage fault reports
  • Support the project team during new project deployment
  • Communicate with clients to ensure that services are delivered effectively
  • Follow up on service requests promptly and provide customer feedback to management

Requirements

  • Have a Nitec, Higher Nitec, or Diploma in IT or any related technical discipline
  • Have experience in Windows and Linux Operating Systems
  • Have hands-on experience with Raspberry PI and UP board hardware
  • Be willing to travel
  • Be able to deal with multiple requests without being overwhelmed
  • Be able to remain professional under pressure
  • Be able to work independently