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AIP-Client Manager
Sales
Company shared salary
NA
Market rate
S$9,000–S$13,000/mo (S$108,000–S$156,000/yr)
Based on similar roles (title + domain + location).
About the Company
SoftwareOne and Crayon have united to form a global, AI-powered software and cloud solutions provider operating in over 70 countries with a team of 13,000+ professionals. The company empowers its teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs, offering opportunities for talent passionate about cloud, software, data, AI, or building meaningful client relationships.
Responsibilities
- ● Be the primary point of contact and build and maintain long-term relationships with customers
- ● Proactively seek new opportunities to expand our customer base, acquiring new logos and bolstering our market presence
- ● Play a pivotal role in team strengthening, nurturing internal relationships to ensure seamless collaboration and effective sales strategy execution
- ● Develop a trusted advisor relationship with customer stakeholders and executive sponsors
- ● Take ownership of the customer experience
- ● Understand customer needs and business objectives and offer the right solutions to customers
- ● Ensure the timely and successful delivery of our solutions
- ● Keep customers satisfied by delivering exceptional service on a day-to-day basis
- ● Develop, maintain and execute an account strategy with short-/ mid-/ and long-term goals on Account growth, Profitability, Customer retention, Customer satisfaction
- ● Lead, moderate and orchestrate all activities on accounts
- ● Enhance organization's reputation by taking ownership for accomplishing new and different requests; exploring opportunities to add value to our customers
- ● Track and forecast of defined account metrics, KPIs and financials
- ● Demonstrate proficiency in engaging stakeholders from IT to C-level, articulating the business value of offerings, while also presenting SoftwareOne's diverse portfolio and showcasing customer outcomes achieved through advisory, delivery, and managed services
Requirements
- ● Graduate degree in Business Management or Computer Science (Class of 2024/2025)
- ● Strong passion for a career in sales
- ● Fluent in English verbal and written
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