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INFORMATION TECHNOLOGY (IT) MANAGER
ICT
Company shared salary
NA
Market rate
S$12,000–S$20,000/mo (S$144,000–S$240,000/yr)
Based on similar roles (title + domain + location).
Responsibilities
- ● Take full ownership of day-to-day IT operations, infrastructure, systems, networks and the user environment.
- ● Develop and execute the Company's IT roadmap aligned with business objectives.
- ● Lead digital transformation initiatives to improve business processes.
- ● Proactively identify manual, repetitive, or inefficient processes across Trading, Operations, Finance, Risk and Corporate Functions that can be improved through technology.
- ● Evaluate emerging technologies, including Artificial Intelligence (AI), automation tools, and cloud solutions.
- ● Recommend technology investments and prepare business cases for management approval.
- ● Manage and support business systems such as Power Platform, Accounting System, Microsoft 365
- ● Ensure the adoption of AI and digital tools does not compromise confidential trading information, commercially sensitive data, personal data, or company intellectual property.
- ● Ensure stable operation of servers, networks, internet connectivity, and cloud services.
- ● Manage Microsoft 365 environment.
- ● Manage company laptops, desktops, mobile devices, Wi-Fi, VPN, firewalls and peripherals.
- ● Monitor system performance and capacity planning.
- ● Ensure regular backup and disaster recovery procedures.
- ● Maintain IT asset inventories, software licenses, system documentation, configurations and renewal.
- ● Establish appropriate governance for the adoption of AI and automation, including data
- ● Conduct regular in-house training on the adoption of new technology and automation tools.
- ● Develop and enforce IT security policies.
- ● Protect company systems against cyber threats.
- ● Manage endpoint security, antivirus, firewalls, and access controls.
- ● Conduct regular vulnerability assessments.
- ● Ensure compliance with cybersecurity best practices.
- ● Coordinate incident response and disaster recovery.
- ● Manage relationships with external vendors and service providers.
- ● Negotiate contracts and service agreements.
- ● Evaluate vendor performance.
- ● Provide leadership for IT support services.
- ● Ensure timely resolution of IT issues raising from colleagues.
- ● Establish service standards and response times.
- ● Improve end-user experience through continuous improvement.
Requirements
- ● Diploma/ bachelor's degree in information technology, Computer Science, Information Systems, or a related discipline.
- ● 8-10 years of relevant experience in IT project management and/or IT operations.
- ● Experience managing software, network, infrastructure, or cybersecurity-related projects.
- ● Ability to coordinate multiple stakeholders and vendors in a structured and effective manner.
- ● Strong understanding of project planning, budgeting, resource management, and risk mitigation.
- ● Good communication and stakeholder management skills.
- ● Demonstrated knowledge of cybersecurity concepts and practices to support a secure and resilient IT delivery
- ● Experience managing AI or digital transformation projects is highly preferred.
- ● Experience in implementing SAP or Accounting Systems.
- ● Experience managing outsourced vendors.
- ● Project Management certification (PMP, PRINCE2 or equivalent) is an advantage
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