Executive (Programme), Active Ageing Centres

Responsibilities

• ● Develop and organize programmes aligned with the five domains of the Active Ageing Programme
• ● Plan and execute daily activities including workshops, wellness sessions, and community events to enhance seniors' well-being
• ● Source and coordinate external trainers and facilitators ensuring quality standards and programme alignment
• ● Co-facilitate programmes when required and provide backup facilitation support
• ● Evaluate programme effectiveness through participant feedback, attendance tracking, and outcome measurement
• ● Support Centre Supervisor in programme planning, scheduling, and resource allocation
• ● Conduct targeted outreach efforts including door-knocking campaigns, home visits, and community events to identify and engage isolated seniors
• ● Build and maintain relationships with seniors and their families, understanding their evolving needs and preferences
• ● Collaborate with community stakeholders to promote AAC services and build partnerships
• ● Facilitate community-based initiatives such as health screenings, block parties, and intergenerational activities
• ● Support Centre Supervisor in achieving recruitment and retention targets as per AIC requirements
• ● Represent the centre at community events and neighbourhood activities
• ● Recruit, train, and coordinate volunteers to support centre activities and outreach efforts
• ● Maintain relationships with community partners, sponsors, and stakeholders to enhance programme offerings
• ● Support corporate engagement and donor relations to secure resources for unfunded programmes
• ● Coordinate with healthcare providers and social service agencies for seamless referral pathways
• ● Manage volunteer appreciation and recognition activities
• ● Facilitate partnership meetings and collaborative programme planning sessions
• ● Support Befriending & Buddying programme including participant intake, volunteer matching, and programme coordination
• ● Coordinate Ground-up Initiative activities ensuring community-driven programming and stakeholder engagement
• ● Manage Information & Referral services for walk-in, phone, and digital enquiries
• ● Assist seniors with referrals to appropriate social, healthcare, and community services based on their needs
• ● Provide case management support including follow-ups and progress monitoring for complex cases
• ● Ensure cultural appropriateness of all programmes and services for diverse senior populations
• ● Maintain accurate documentation in Salesforce CRM and other management systems including participant records, attendance tracking, and programme reports
• ● Support Centre Supervisor in daily operations including facility management, resource coordination, and safety protocols
• ● Manage programme logistics including venue preparation, equipment setup, and supply coordination
• ● Track programme expenses and support budget monitoring activities
• ● Ensure compliance with MOH healthcare directives, AIC service requirements, and organizational policies
• ● Support data collection for KPI monitoring and performance reporting
• ● Work collaboratively with Centre Supervisor, and other team members to align programmes with organizational objectives
• ● Participate in team meetings and planning sessions contributing ideas and supporting overall centre goals
• ● Mentor Programme Associates providing guidance and support