Assistant Care Coordinator

About the Company

Responsibilities

• ● Performs pre-admission screening for patients and caregivers.
• ● Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients' general condition and progress.
• ● Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians.
• ● Handles enquiries and provides regular updates on care plans with patients and caregivers.
• ● Participates in interdisciplinary team meetings and provides input on patient care plans.
• ● Documents patient care and maintains accurate records of patient progress and treatment plans.
• ● Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services.
• ● Develops care plans based on assessed care needs.
• ● Monitors patient's vital signs and escalates red flags to the respective team nurses/physicians.
• ● Provides basic patient education.
• ● Adheres to telehealth monitoring using Telehealth system.
• ● Provides lifestyle changes/health coaching, e.g., diet, nutrition, basic exercise.
• ● Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed.
• ● Participates actively in continuous quality improvement activities, risk management strategies and projects.
• ● Performs any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• ● Diploma in health-related courses preferred.
• ● Good computer literacy and knowledge of PC software packages.
• ● Able to do shift work / flexible schedule, including evenings, weekends, and public holidays.
• ● Able to cope and work independently in a fast-paced working environment.
• ● Service oriented and cheerful personality with strong interpersonal and communication skills.
• ● Good team player and demonstration of some leadership skills.
• ● Have initiative and commitment with good sense of integrity and teamwork.
• ● Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage.