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Alphaeus Pte. Ltd.

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IT Support/Desktop Support Engineer - (OJT Provided - Entry Level)

🗓️ Posted 2026-08-17 Central Region Full-time Hybrid ICT

Company shared salary

NA

Market rate

S$3,500–S$5,500/mo (S$42,000–S$66,000/yr)

Based on similar roles (title + domain + location).

Responsibilities

  • ● Perform troubleshooting for client platform related problems.
  • ● Respond promptly to incident, investigate and provide temporary and/or permanent resolution of incidents escalated.
  • ● Provide timely status updates to relevant parties.
  • ● Perform service requests related to client platforms.
  • ● Monitor the agreed service level, document and maintain the configuration of the systems; provide regular reporting to relevant parties.
  • ● Involved in client platform implementation/upgrade project.
  • ● Manage client platform implementation/upgrade project.
  • ● Perform research/evaluation of client platform tools.
  • ● Provide systems related technical advice to customers or project team.
  • ● Manage client platform management systems.
  • ● Manage systems changes through change request process and provide status reports to the relevant parties.
  • ● Perform client platform related presales tasks.
  • ● Gather business and/or application requirements on the infrastructure to perform the infrastructure requirement analysis and design.
  • ● Ensure service level meets requirement.
  • ● Propose and implement action plans when required.
  • ● Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

Requirements

  • ● Good command in English to liaise with different entities.
  • ● Candidate must possess at least NITEC/Higher NITEC and above.
  • ● IT savvy / Basic Understanding of IT.
  • ● Comfortable working in healthcare environment.
  • ● Comfortable taking MMR and TDAP vaccines (claimable).
  • ● Entry level, no experience required.

Benefits

  • ● On job training provided.
  • ● Insurance and medical covered.
  • ● MMR and TDAP vaccines are claimable.