Customer Service & Logistics Executive

🗓️ Posted 2026-08-18 Klang/Port Klang Full-time Hybrid Customer Service Call Centre

Company shared salary

RM3,000–RM4,000/mo (RM36,000–RM48,000/yr)

Market rate

RM3,000–RM4,500/mo (RM36,000–RM54,000/yr)

Based on similar roles (title + domain + location).

Responsibilities

  • Handle customer inquiries via phone, email, and WhatsApp.
  • Process customer orders, prepare quotations, and follow up on quotations and customer requests.
  • Coordinate deliveries by arranging transport, planning schedules, tracking shipment status, and resolving delivery issues.
  • Liaise with customers, transporters, freight forwarders, shipping agents, suppliers, and internal departments to ensure smooth operations.
  • Support warehouse operations by conducting stock counts, verifying inventory accuracy, coordinating stock transfers, and investigating stock discrepancies.
  • Perform any duties assigned by management.