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Satsaco Group

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Logistics Manager

🗓️ Posted 2026-08-06 Loyang, East Region Full-time Hybrid Manufacturing Transport Logistics

Company shared salary

NA

Market rate

S$4,500–S$8,000/mo (S$54,000–S$96,000/yr)

Based on similar roles (title + domain + location).

About the Company

We are a growing logistics and supply chain solutions provider undergoing a strategic transformation from a traditional 3PL model to a fully integrated 4PL partner.

Responsibilities

  • ● Lead and manage daily warehouse, freight, and customer service operations to ensure efficient and seamless service delivery.
  • ● Oversee warehouse operations, including receiving, inventory management, order fulfilment, and distribution.
  • ● Manage air and sea freight operations, ensuring timely shipment execution and compliance with customs and regulatory requirements.
  • ● Lead the Customer Service team to deliver responsive, high-quality support and strengthen customer relationships.
  • ● Monitor operational KPIs and implement initiatives to improve productivity, service quality, and cost efficiency.
  • ● Collaborate with customers, vendors, carriers, and internal stakeholders to ensure smooth end-to-end logistics operations.
  • ● Act as the escalation point for operational and customer service issues, ensuring timely resolution.
  • ● Drive continuous improvement initiatives to enhance operational performance and customer experience.
  • ● Lead, coach, and develop warehouse, freight, and customer service teams.
  • ● Support the Company's transition towards integrated 4PL logistics solutions through process improvements and operational excellence.

Requirements

  • ● Bachelor's Degree in Logistics, Supply Chain Management, Business, or a related discipline.
  • ● Minimum 8 years of experience in logistics or supply chain operations, with at least 3 years in a managerial role.
  • ● Strong experience in both warehouse operations and freight forwarding (air & sea freight).
  • ● Experience leading customer service teams within a logistics or supply chain environment.
  • ● Good understanding of warehousing, inventory management, freight forwarding, transportation, and distribution operations.
  • ● Knowledge of customs procedures and freight documentation is an advantage.
  • ● Experience with WMS, TMS, ERP, or other logistics systems.
  • ● Strong leadership, communication, stakeholder management, and problem-solving skills.
  • ● Able to work in a fast-paced environment and drive operational improvements.

Benefits

  • ● Competitive remuneration and opportunities for career advancement.
  • ● Collaborative workplace that values innovation, accountability, and continuous improvement.