SOC Duty Officer (Mandarin Required, Entry-Level Welcomed!)

🗓️ Posted 2026-08-14 Singapore Permanent ICT

Company shared salary

NA

Market rate

NA

Based on similar roles (title + domain + location).

Responsibilities

  • Administer SOC system accounts and privilege controls strictly according to established protocols.
  • Assist field teams in resolving access request and usage issues.
  • Perform daily review and verification of security data submitted from regional sites.
  • Proactively identify risks, escalate incidents, and track resolution by local teams.
  • Respond to online system alerts, collaborating with local/field security personnel to drive corrective action and remediate anomalies.
  • Provide technical and procedural assistance to site teams to resolve operational incidents within the SOC system.
  • Assist onsite teams with the testing, validation, and user acceptance testing (UAT) of SOC hardware equipment.

Requirements

  • Fully fluent in spoken and written Mandarin and English.
  • Excellent cross-cultural communication skills for international collaboration.
  • Strong inter-departmental communication and problem-solving abilities.
  • Capable of driving regional projects to completion efficiently.
  • Meticulous attention to detail, highly accountable, with strong teamwork spirit and adaptability.
  • 1-3 years of working experience (Entry-Level Candidates Welcomed ).
  • Proficiency in Chinese culture and language is a strong plus.