Senior Manager, Commercial Analytics

🗓️ Posted 2026-08-14 Singapore Permanent Consulting Strategy

Company shared salary

NA

Market rate

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Based on similar roles (title + domain + location).

Responsibilities

  • Act as the commercial growth enablement lead responsible for operationalizing revenue growth through data, customer intelligence, and structured governance.
  • Translate fragmented data into actionable growth insights, revenue acceleration initiatives, and executive-level decision support across cross-border logistics, domestic parcel, and supply chain services.
  • Design and lead a future-state Commercial Intelligence team.
  • Derive strategic growth projects from deep-dive analytics, identifying lifecycle leakages, optimizing Lifetime Value, and directing sales efforts toward high-propensity targets to institutionalize data-driven growth.
  • Spearhead the development of comprehensive commercial dashboards and KPI frameworks to monitor revenue performance across diverse product lines and customer segments.
  • Establish rigorous commercial operating rhythms and implement advanced revenue forecasting models, incorporating early warning systems to mitigate churn and revenue attrition.
  • Use LTV, Cohort Analysis, and Propensity modeling to identify specific growth plays.
  • Map the end-to-end customer journey to identify leakage points.
  • Lead the Predictive Save project, building early-warning systems and save-playbooks to intercept churn before it happens.
  • Direct the maintenance and optimization of customer segmentation frameworks to ensure strategic alignment.
  • Identify high-growth market verticals and untapped opportunities, and facilitate Go-to-Market prioritization through sophisticated profitability analysis and geographic clustering techniques.
  • Conduct in-depth evaluations of product performance and the underlying quality of revenue streams.
  • Analyze lane economics and assess price elasticity to optimize commercial outcomes.
  • Formulate robust business cases for the introduction of new products and the expansion of trade lanes.
  • Compose high-level presentations for Board review, synthesizing complex datasets into cohesive strategic narratives to support CEO performance evaluations and institutional budget planning.
  • Collaborate with Business Intelligence and IT departments to enhance data governance protocols and promote process automation.
  • Maintain the integrity and quality of commercial data across primary CRM and ERP systems.

Requirements

  • Master's or Bachelor's in a quantitative field, such as Business Analytics, Finance, or Statistics.
  • 8-10 years of experience.
  • Demonstrated history of leading projects that resulted in measurable revenue growth.
  • Proven ability or clear potential to structure a new department, define roles for data engineers/analysts, and mentor a technical team.
  • Advanced Excel skills.
  • SQL skills.
  • Tableau/Power BI skills.
  • Financial Modeling skills.
  • Python/Snowflake/Salesforce skills are an advantage.
  • Ability to handle ambiguity and challenge sales narratives with data.