Urgent! Helpdesk Engineer (ITIL+AWS Proficient) $3050~$3750 @ Red Hill

Responsibilities

• ● Welcoming your meaningful journey experience to join under OPUS IT Dept, SG Information & Communications Technology (ICT) MNC Sector pacing, to contribute your invaluable asset skillset to the Eco structure backbone, sustaining a healthy society. We are seeking a highly skilled Helpdesk Engineer who will be responsible for providing technical support to end-users regarding various hardware and software issues. The ideal candidate should have excellent communication and problem-solving skills to maintain a high level of user satisfaction by providing timely and effective technical assistance. See You Around & Thank You Job Opportunity - HELPDESK ENGINEER - 5 DAYS (GOVT PROJECT - CAT2/2A) Our Client: Local SG MNC - IT Info. Comms. Tech - Local Based End Client) (Govt Defense) Position: Helpdesk Engineer (Urgent ASAP) Basic Salary 1: 3000 3700 Capped (Commensurate with Academic & Experience) Additional Fixed Allowances: 50 (HP) Mon - Fri: 9am 6pm Location: Red Hill / Bukit Merah Contract: 1 Year Renewable (Subject to Individual Performance) Talent Competency
• ● Diploma in Computer Science/ IT/ Software Engineering (Minimum 1 Year Relevant Experience)
• ● Alternatively, Diploma in any field with Minimum 2 Years of IT Support Services.
• ● From O' Level to Higher Nitec Related Certs (Ample Hands-on IT + ITIL Proficiency - May Still Be Considerable)
• ● Candidate Profile with VIP IT Support Similar Job Experiences, Are Also Welcome & Encourage to Apply, Subject to Proficiency in Microsoft 365. (Eg: SharePoint/Intune/OneDrive/Troubleshooting M365/ ServiceNow)
• ● Above Average Good Proficiency Bilingual Communication & Presentation Skillset Self-Confidence Level (Spoken/Read/Written - From 7 10, Self-Guage)
• ● Advantages: Positive Vibe/Attitude & Cooperative Plays a Significant Factor from Initial Reach Up till Successful Job Placement.
• ● Strong Understanding of IT Service Management.
• ● ITIL Foundation Certification (Preferred Ideally Advantage) JobScopes Duty Wise Troubleshooting & Resolving Technical Issues Related to Computer Systems, Software Applications & Network Connectivity. Creating, Managing & Resolving Helpdesk Tickets & Escalating Issues to Higher Levels of Support When Required. Maintaining Detailed Records of Support Requests, Troubleshooting Steps, Resolutions, & IT Inventory in Ticketing Systems or Knowledge Bases. Provide Technical Support & Guidance Via Phone, Email, or In-Person. Perform Simple Operations Tasks in Amazon Web Services. (E.G.: Expand EBS Volume Size, Resource Sharing, Reset MFA, etc.) Creating, Modifying, & Disabling User Accounts in Various Systems (E.G.: SharePoint, Email Systems, etc.) We regret that only shortlisted applicants will be notified . We wish you all the best in your career search. Nonetheless, we strongly encourage & welcome all IT related skillset resumes to match with our on-hands clients different new jobs opening from time to time. Will reach up applied & selected profiles for general discussion first & may cross offer another "new or similar job openings, subject to match job fit competency level" . (Entry Openings from 2,300++ to High End Role 15,000+-) Full cooperation is highly appreciated via goodwill throughout the process. Thank You for Reading. Cheers Agent: You Feng Yuan (Lennon) Registration Number: R23115676 Recruitment Hub Asia Pte Ltd EA License Number: 12C6135