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Technical Specialist (D365 CE) ACT
ICT
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Based on similar roles (title + domain + location).
About the Company
At Canon Business Services, we're a technology solutions partner for ambitious organisations. Across Australia, New Zealand and the Philippines, we help customers move past roadblocks, embrace opportunities and achieve real business outcomes through smart technology, business process and workplace solutions. By combining deep expertise with a focus on outcomes, we help organisations move faster, work smarter and unlock what's next. What makes Canon Business Services different is our people and our solutionist mindset. We don't jump to quick fixes, we look deeper, ask the right questions and work closely with our customers to solve what really matters. Through our Truly Care approach, we listen with curiosity, plan with expertise and deliver with efficiency, building trusted partnerships that create lasting value and real results. Join a leading Solutions Provider driving innovation and transformation for our customers Gain exposure to enterprise digital transformation projects Be part of a collaborative team that values knowledge sharing, innovation and technical excellence Avail flexibility to work from home 2 days a week - ACT location
About the Role
The role combines hands-on development, technical leadership and customer engagement, supporting the delivery of modern business applications built on Microsoft Dynamics 365 Customer Engagement and the Power Platform. Working closely with customers, project teams and stakeholders, you will contribute to solution design, develop scalable applications, participate in technical governance activities, and help organisations maximise the value of Microsoft's low-code and business applications ecosystem. The role offers exposure to end-to-end project delivery, customer consulting and ongoing innovation initiatives.
Responsibilities
- ● Implement Dynamics 365 CE and Power Platform solutions aligned with Microsoft best practices
- ● Deliver solutions using Power Apps, Power Pages and Power Automate
- ● Participate in requirements gathering, workshops, agile ceremonies, testing and deployment activities
- ● Conduct code reviews and contribute to technical documentation and solution governance
- ● Collaborate with customers and project teams to deliver successful business outcomes
- ● Support sales and presales activities, including demonstrations, technical discussions and RFP responses
- ● Identify opportunities for improvement, innovation and platform optimisation
- ● Share technical expertise and best practices across the wider Solutions team
- ● Participate in customer engagement activities and onsite workshops where required
Requirements
- ● 5+ years' experience developing solutions using Microsoft Dynamics 365 CE and Power Platform
- ● Strong experience with Power Apps, Power Pages and Power Automate
- ● Experience working across Dynamics 365 modules such as Sales, Customer Service, Customer Insights, or Field Service
- ● Experience with Microsoft .NET, Azure DevOps, Visual Studio and associated development tools
- ● Experience integrating Power Platform solutions with reporting and analytics platforms, including Power BI
- ● Strong analytical, troubleshooting and problem-solving capabilities
- ● Experience delivering projects using Agile methodologies
- ● Experience working directly with customers in support, consulting or project delivery environments
- ● Experience with PCF development, Azure integrations, Power Platform build pipelines or PowerShell scripting will be highly regarded
- ● Power Platform and Dynamics 365 certifications such as PL-200 or PL-400 will be advantageous
Benefits
- ● In return, you'll have the opportunity to work on meaningful Microsoft technology projects that deliver real business value for customers. You'll collaborate with experienced architects, consultants and developers while continuing to build your technical expertise through certification pathways, challenging projects and ongoing learning opportunities. We offer flexible working arrangements, a supportive team culture and the opportunity to grow your career within one of Australia's leading technology and business services organisations. When you join Canon Business Services, you'll be part of a business that invests in your growth and development. You'll have the opportunity to work along
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