Japanese-Speaking Customer Engineer (Japan Based) Fresh Graduates Welcome

About the Company

Responsibilities

• ● Partner with Senior Field Service Engineers to install, maintain, troubleshoot, and upgrade customer equipment.
• ● Utilize digital diagnostic and analytics tools to identify and resolve equipment issues.
• ● Apply fundamental diagnostic techniques to evaluate equipment performance and support technical problem solving under guidance.
• ● Perform preventive and corrective maintenance on sophisticated systems, including electrical, mechanical, vacuum, plasma, hydraulic, and gas delivery systems.
• ● Communicate and coordinate directly with customers to ensure high levels of equipment performance and customer satisfaction.
• ● Participate in cross functional projects and initiatives that support business and organizational goals.
• ● Adhere to all safety, environmental, and quality standards.
• ● Perform other duties and responsibilities as assigned.

Requirements

• ● Bachelor's degree in Engineering, Mathematics, Physics, Chemistry, or a related Science discipline.
• ● Business level Japanese language proficiency (JLPT N2 or above).
• ● Strong written and verbal communication skills.
• ● Basic proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• ● Ability to work in customer facing environments while complying with Applied Materials' and customer safety requirements and operating procedures.
• ● 1-3 years of experience in field service, customer support, equipment maintenance, semiconductor manufacturing, or a related technical field.
• ● Ability to read and interpret electrical, mechanical, and system schematics.
• ● Experience troubleshooting and resolving technical equipment issues.
• ● Basic knowledge of pneumatics, hydraulics, electronics, vacuum technology, and thermodynamics.
• ● Familiarity with hand tools and test equipment, including digital multimeters.
• ● Strong problem solving skills with a hands on approach to technical challenges.
• ● Ability to work effectively in a team oriented and customer focused environment.

Benefits

• ● Work with cutting edge semiconductor manufacturing technologies.
• ● Comprehensive training and structured career development programs.
• ● Global career opportunities within an industry leading company.
• ● Visa sponsorship and relocation support for qualified candidates.
• ● Collaborative and inclusive work environment.
• ● Opportunity to contribute to technologies that power AI, smartphones, cloud computing, automotive innovation, and next generation electronics.