Head of IT

About the Company

Responsibilities

• ● Set the overall IT strategy and direction for REC.
• ● Directly manage the Business Applications team.
• ● Oversee the Senior Manager of IT Infrastructure & Operations.
• ● Negotiate commercial agreements with all IT vendors and partner with vendors to deliver projects and upgrades efficiently.
• ● Manage IT budgets and ensure IT security and governance support manufacturing operations.
• ● Own the full lifecycle of enterprise applications such as SAP, SFDC, HFM, Power BI, SharePoint, and customized business solutions, including upgrades, enhancements, and SLA compliance.
• ● Manage application vendors and system integrators to ensure quality delivery and value.
• ● Partner with functional leads and BPOs to translate business requirements into effective, scalable IT solutions.
• ● Communicate IT application strategies, risks, and decisions to business stakeholders.
• ● Provide strategic direction and oversight for IT Infrastructure & Operations, ensuring accountability for delivery, service quality, and team performance.
• ● Set KPIs and governance expectations for IT infrastructure and operations, reviewing and approving infrastructure roadmaps, technology refresh plans, and major vendor decisions.
• ● Ensure robust and secure IT infrastructure across servers, storage, virtualization, data centres, LAN, WAN, Wi Fi, firewalls, and VPN to support 24x7 manufacturing operations.
• ● Oversee endpoint environment, hybrid cloud operations, and workplace technology management.
• ● Ensure IT service delivery through effective ITSM practices, including incident, change, problem, and asset management, and SLA adherence.
• ● Own the IT security posture, including access controls, cyber security governance, and compliance with REC IT policies and audit requirements.
• ● Ensure disaster recovery and business continuity plans are current, tested, and executable.
• ● Identify, prioritise, and drive AI and automation use cases across manufacturing, finance, sales, and operations.
• ● Evaluate and implement AI tools and platforms such as generative AI, machine learning, and intelligent process automation to deliver measurable business value.
• ● Build internal AI literacy and capability by working with business leaders to embed AI driven ways of working across the organisation.
• ● Govern AI adoption responsibly by establishing data governance, ethical AI principles, and risk guardrails for all AI initiatives.
• ● Develop and maintain IT policies, lead IT audits, and ensure ongoing regulatory and security compliance.
• ● Define and execute a forward looking IT strategy and roadmap that balances operational excellence with digital and AI led transformation.
• ● Prepare and present business cases for strategic technology investments to the CFO and senior leadership.

Requirements

• ● Bachelor's degree in IT, Computer Science, Engineering, or Business.
• ● Certifications in SAP, ITIL, CISSP, PMP, or cloud/AI platforms such as Azure, AWS, or Microsoft AI are advantageous.
• ● 12 15 years of experience in IT spanning both applications and infrastructure, with at least 5 years in a senior leadership role.
• ● Proven track record managing SAP environments and IT infrastructure.
• ● Demonstrated experience leading teams and managing vendors and managed service providers.
• ● Strong stakeholder management and executive communication skills.
• ● Ability to influence at senior leadership level and manage across all levels and functions with high personal integrity.