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Ipenet Solutions

IT Solutions Consultant/Specialist/Pre-Sales Engineer

🗓️ Posted 2026-07-24 Penang Full-time Hybrid ICT

Company shared salary

NA

Market rate

RM6,000–RM12,000/mo (RM72,000–RM144,000/yr)

Based on similar roles (title + domain + location).

Responsibilities

  • ● Collaborate with internal Business Development Managers, Client Account Managers, and external principals to drive solution opportunities and expand business within new and existing accounts.
  • ● Collaborate with the commercial team to build compelling business cases, translating technical features into Return on Investment (ROI) and Total Cost of Ownership (TCO) metrics for the client.
  • ● Face end clients directly with a professional, sociable, and confident demeanor, and lead discovery sessions with both IT Managers and C-suite executives.
  • ● Architect customized technical solutions that align with customer requirements and business goals.
  • ● Analyze needs and design effective, tailored solutions.
  • ● Perform high-quality solution presentations, hands-on product demos, and lead Proof of Concept (POC) exercises to validate technical designs.
  • ● Pivot from technical specs to business value, expert in solution selling, and identify opportunities for cross-selling and up-selling based on business and technical challenges.
  • ● Act as a product expert in sales cycles, answering technical inquiries and providing cost estimates.
  • ● Lead the technical response for Requests for Proposals (RFPs), ensuring all technical requirements are met with high-quality, compliant documentation.
  • ● Develop detailed cost estimates and Bill of Materials (BOM) that align with client budgets while maintaining project profitability.

Requirements

  • ● 5 - 7 years' experience in technical presales, software implementation, solution consulting, or related roles.
  • ● Experience designing and architecting end-to-end infrastructure solutions covering servers, data storage, virtualization, and data protection.
  • ● Hands-on knowledge of enterprise networking design, including routing & switching, SD-WAN, wireless, and network architecture (e.g. Cisco, Fortinet, Juniper, Aruba, or equivalent).
  • ● Familiarity with cybersecurity architecture and solutions such as Zero Trust, SASE, next-generation firewalls (NGFW), endpoint/XDR protection, and compliance frameworks (e.g. ISO 27001, PCI-DSS).
  • ● Experience with cloud platforms (Azure, AWS, or Google Cloud) and exposure to cloud AI/GenAI services (e.g. Azure OpenAI, AWS Bedrock, AWS SageMaker, Google Vertex AI) is highly advantageous.
  • ● Relevant certifications are an added advantage (e.g. AWS/Azure Solutions Architect, CCNA/CCNP, CISSP/Security+, VMware VCP, or equivalent).
  • ● Proven track record of supporting successful solution sales and implementation cycles.
  • ● Degree in Information Technology, Business, Computer Science, Engineering or a related field.
  • ● Fluency in English, Malay, and Mandarin is an added advantage for conducting technical presentations and negotiations across our diverse client base.
  • ● Strong business acumen with the ability to understand enterprise processes (procurement, finance, operations, supply chain, manufacturing, etc.).
  • ● Ability to interpret complex technical concepts and explain them in simple, business-friendly language.
  • ● Ability to self-learn new software systems, tools, and solution platforms independently and be curious about technology.
  • ● Technical hands-on capability to configure or set up demo environments and develop customized demonstrations.
  • ● Excellent skills in business proposal writing, solution documentation, and presentation.