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General Manager People & Culture
Human Resources Recruitment
Company shared salary
A$14,167–A$16,667/mo (A$170,000–A$200,000/yr)
Market rate
A$15,000–A$20,833/mo (A$180,000–A$249,996/yr)
Based on similar roles (title + domain + location).
About the Company
Founded in 1996, Trident Services Australia has grown into one of Australia's leading providers of integrated security and cleaning services. As a 100% Australian-owned company, we employ more than 2,500 people across Queensland, New South Wales, Victoria, South Australia and the Northern Territory. Our success is built on strong relationships, operational excellence, and our commitment to creating safe, inclusive and high-performing workplaces. We believe our people are our greatest asset and are committed to providing meaningful career opportunities, professional development and a culture where everyone can thrive. At Trident Services Australia, you'll become part of an organisation that values integrity, teamwork, accountability and continuous improvement. Competitive executive remuneration of 170 - 200K plus superannuation, commensurate with experience. A key executive leadership position with genuine influence across the entire business. The opportunity to shape the future of our people strategy and organisational culture. A collaborative and supportive executive team. Competitive executive remuneration package. Professional development and career growth opportunities. The chance to make a lasting impact within a growing Australian-owned organisation. If you are a strategic People & Culture leader with a passion for building high-performing teams, driving organisational capability and partnering with leaders to deliver business success, we would love to hear from you. Submit your resume together with a cover letter outlining your experience and how you meet the requirements of the role.
About the Role
We are seeking an experienced and commercially astute General Manager - People & Culture to join our Executive Leadership Team. The role will be located at our Head Office in Cannon Hill QLD. This is a pivotal executive role responsible for shaping and delivering our People & Culture strategy to support business growth, workforce capability and operational excellence across a geographically dispersed workforce. Partnering closely with the Executive General Manager - Operations, executive leaders and operational managers, you will provide strategic leadership across workforce planning, talent acquisition, employee and industrial relations, organisational development, leadership capability and workplace culture. This is an outstanding opportunity for a senior HR executive who enjoys working in a fast-paced operational environment and influencing business outcomes through people.
Responsibilities
- ● Develop and execute the organisation's People & Culture strategy aligned to business objectives.
- ● Lead and mentor the People & Culture team while building capability across the organisation.
- ● Provide strategic advice to the Executive Leadership Team on workforce planning, organisational design, leadership and culture.
- ● Drive organisational change, transformation and continuous improvement initiatives.
- ● Develop workforce strategies that support business growth, contract mobilisation and operational performance.
- ● Lead recruitment and talent acquisition strategies for executive, leadership and critical operational roles.
- ● Strengthen employee engagement, retention, succession planning and leadership development.
- ● Champion diversity, inclusion and employee wellbeing initiatives.
- ● Lead employee and industrial relations, including Enterprise Bargaining negotiations, dispute resolution and union engagement.
- ● Ensure compliance with the Fair Work Act, Modern Awards, Enterprise Agreements and employment legislation.
- ● Partner with operational leaders to strengthen workplace health, safety and psychosocial risk management.
- ● Foster a culture of accountability, collaboration, customer focus and high performance across frontline and corporate teams.
Requirements
- ● A Bachelor's degree in Human Resources, Business, Employment Relations, Organisational Psychology, Law or a related discipline.
- ● 10-15 years' experience in senior People & Culture leadership roles within large, operationally focused organisations.
- ● Demonstrated success developing and implementing strategic people initiatives that improve business performance.
- ● Extensive knowledge of Australian employment legislation, industrial relations and Fair Work requirements.
- ● Proven experience leading organisational change and transformation.
- ● Experience leading Enterprise Bargaining Agreement negotiations and managing complex industrial relations matters.
- ● Strong commercial acumen with the ability to balance operational outcomes with people-focused solutions.
- ● Outstanding leadership, communication and stakeholder engagement skills.
- ● Experience leading geographically dispersed workforces.
- ● Postgraduate qualifications, AHRI certification or experience within facility management, security, cleaning, infrastructure, construction or property services will be highly regarded.
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