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Leasing & Admin Assistant (30 hours a week)
Administration Office Support
Company shared salary
A$5,000–A$5,167/mo (A$60,000–A$62,000/yr)
Market rate
A$3,100–A$3,900/mo (A$37,200–A$46,800/yr)
Based on similar roles (title + domain + location).
About the Company
At The Switch, we're redefining accommodation with a fresh approach centred around connection, flexibility, and community. Our 250-bed residence at 18 Doncaster Avenue, Kensington sits alongside Centennial Park, close to UNSW - and has been home to a thriving community since August 2024.
Responsibilities
- ● Manage and respond to sales leads in a timely and consistent manner, driving strong conversion outcomes
- ● Conduct engaging property tours for prospective residents and stakeholders
- ● Process new leasing applications, lease cancellations, and break-lease requests with accuracy and care
- ● Lead and support rebooking and leasing campaigns to drive occupancy
- ● Build and maintain relationships with residents, universities, and external partners
- ● Assist with on-site marketing initiatives and tenant content creation
- ● Process monthly agent commissions and monitor market conditions
- ● Monitor and manage tenant rent arrears, ensuring timely follow-up for overdue payments
- ● Perform regular bank account reconciliations and end-of-month financial reporting
- ● Handle real estate bond lodging and compliance
- ● Process tenant refunds and manage extra revenue streams
- ● Conduct monthly account clearing and audits across both properties
- ● Develop and update policies and procedures to support operational consistency
- ● Be the face of The Switch - delivering an exceptional, brand-led customer experience in every interaction
- ● Assist the FOH and CA teams with check-ins, check-outs, inspections, and general tasks
- ● Participate in an overnight on-call roster
Requirements
- ● Proactive, self-sufficient, and highly organised with strong attention to detail
- ● Experience in hospitality, student accommodation, co-working, or a similar customer-facing environment is desirable
- ● Strong with numbers - comfortable with financial administration, reconciliations, and reporting
- ● Confident across leasing platforms, CRM systems, and property management tools
- ● A natural communicator who connects easily with residents, partners, and the team
- ● Genuinely passionate about community and bold, modern living
- ● Comfortable working with Gen Z as your core customer - you understand how they think and what they value
Benefits
- ● This part-time role offers real variety, genuine impact, and the chance to be part of a team that's genuinely passionate about what we do
- ● Hours are flexible and negotiable with the right candidate
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