Origination & Maintenance Associate

🗓️ Posted 2026-08-01 Australia Permanent Banking Financial Services

Company shared salary

NA

Market rate

NA

Based on similar roles (title + domain + location).

About the Company

With over 25 years of experience in the local market and the backing of a multinational trading technology powerhouse, we're AUSIEX. We specialise in equities execution, clearing & settlement services, and equities administration for financial intermediaries. Since 1994, we've used our deep, local expertise to deliver solutions that seamlessly connect our clients to markets. We are powered by Nomura Research Institute (NRI), a global leader in technology and operations services.

Responsibilities

  • Process maintenance requests on behalf of customers.
  • Create new accounts.
  • Establish various trading accounts such as share trading and cash accounts.
  • Perform origination and maintenance tasks for White label Trading solutions.
  • Apply AML/KYC procedures when on-boarding customers.
  • Practice prudent risk management by identifying and responding to business risks.
  • Record rework and work with team members/Management to develop/design/implement process improvements to address root cause of rework issues.
  • Deliver tangible results by living the continuous improvement / productivity ethos.
  • Provide superior levels of internal and external customer service by responding to and managing customer and stakeholder enquiries, complaints and issues.
  • Complete general administrative duties as required.

Requirements

  • Have exceptional attention to detail.
  • Have excellent interpersonal, communication and stakeholder management skills.
  • Be able to juggle multiple priorities with a strong deadline orientation.
  • Be able to identify risks and escalate when required.
  • Be self-motivated and able to work in a fast-paced environment.
  • Have excellent problem solving skills.
  • Ideally have a relevant tertiary degree in Finance, Commerce, Business or Economics.
  • Have previous project experience.

Benefits

  • Be supported by a great team of professionals.
  • Have the opportunity to collaborate on exciting projects to support our expanding business.
  • Have the opportunity for career development and growth.