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Würth IT

SAP Logistics Support Consultant (WM/EWM)

🗓️ Posted 2026-08-06 Kuala Lumpur Full-time Hybrid ICT

Company shared salary

NA

Market rate

RM12,000–RM18,000/mo (RM144,000–RM216,000/yr)

Based on similar roles (title + domain + location).

About the Company

Würth IT, a dynamic and forward-thinking IT organization within the Würth Group, is growing its team in Malaysia. We are looking for dedicated professionals to join us as part of our global network, working together to deliver cutting-edge IT solutions that enhance security, efficiency, and reliability. As a member of the Würth IT team, you'll collaborate with colleagues worldwide, providing specialized support and promoting the innovative IT services we offer.

Responsibilities

  • ● Handle incidents and customer requests in SAP Solution Manager, including requirements gathering, error analysis, and providing proposed solutions for implementation by higher-level support.
  • ● Provide in-depth analysis and resolution for SAP WM and EWM incidents at second-level support.
  • ● Collaborate with third-level support for complex cases, ensuring accurate documentation, testing, and follow-up until resolution.
  • ● Support the implementation of sustainable solutions by coordinating with third-level support, ensuring proper testing and deployment.
  • ● Advise internal teams and users on logistics processes within the SAP environment, leveraging your operational knowledge.
  • ● Document processes, solutions, and best practices to build a strong knowledge base and ensure consistent support quality.
  • ● Enhance and optimize support processes, knowledge management, and standard operating procedures.
  • ● Apply your warehouse and logistics background to validate system behavior against real operational workflows.
  • ● Collaborate with international colleagues and customers in a global support setup.
  • ● Occasionally travel to provide support during implementations, workshops, or trainings.

Requirements

  • ● Degree in Computer Science, Business Informatics, or a related field, plus several years of professional experience in SAP support, ideally focused on logistics.
  • ● Strong knowledge of SAP EWM and solid knowledge of SAP WM/MM, with additional exposure to logistics components such as warehouse automation, transport service provider connections, or SAP TM.
  • ● Practical experience with customizing and debugging to support error analysis.
  • ● Hands-on background in warehouse or logistics operations, ideally including participation in SAP EWM implementations.
  • ● Proven ability to document processes, solutions, and procedures in a structured and accessible way.
  • ● Strong analytical skills, solution orientation, and structured working style.
  • ● Excellent communication skills in English; German language skills are a strong advantage.
  • ● Willingness to travel internationally on occasion.