HR Information Systems Officer

Responsibilities

• ● Advancing careers. Advancing everyday life.
• ● Glencore is committed to providing an environment that adheres to the Respect at Work Legislation.
• ● About the position
• ● An opportunity has become available for an HR Information Systems Officer to join our Human Resources team, working full-time on a Monday to Friday roster. The role will be based in our Newcastle, NSW office.
• ● In this role, you'll provide hands-on day-to-day support to end users across primarily Workday and SAP systems, helping to ensure HR system data is accurate, processes are completed correctly and issues are resolved at their source.
• ● Working closely with HR and business stakeholders to answer day-to-day system enquiries.
• ● Supporting employee and organisational data alignment to meet payroll and business deadlines across primarily Workday and SAP systems.
• ● Resolving data entry and data quality issues, identifying gaps across user knowledge, process, system configuration and integrations.
• ● Maintaining accurate system guidance materials and supporting the operational adoption of system functionality across different business operations.
• ● Completing mass data loads, including reconciliation and validation to ensure data accuracy.
• ● Preparing business requirements documentation to support system changes.
• ● Supporting detailed system updates with system user acceptance testing and the preparation of related change management materials.
• ● Monitoring recurring issues, data errors and system integration performance to identify trends, risks and opportunities for improvement.
• ● Providing coaching and targeted training to end users, including Workday systems training, to improve system understanding and prevent repeat issues.
• ● Using problem trends and user feedback to recommend improvements to system processes, training, guidance materials and the overall user experience.
• ● We're looking for someone who enjoys working with technology and systems, solving problems, working with data and helping others get things right the first time.
• ● Previous experience working with Workday would be beneficial; alternatively, experience in HR systems, HR administration, reporting or a similar systems-focused role.
• ● Strong attention to detail and a high level of accuracy when working with employee and organisational data.
• ● Strong Microsoft Office skills, particularly Excel, with the ability to work confidently with data and reporting.
• ● Strong communication and stakeholder engagement skills, with the confidence to coach and support end users.