Sr Advisory Solution Consultant, Singapore Public Sector

Responsibilities

• ● Company Description
• ● It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
• ● Join us to put AI to work for people.
• ● Job Description
• ● As an Advisory Solution Consultant within the Singapore Public Sector team, you will be a trusted technology advisor to Singapore government agencies, partnering with Account Executives to drive strategic opportunities from discovery through technical win. You bring deep platform expertise, strong executive presence, and the ability to translate complex government challenges into compelling ServiceNow solutions.
• ● Technical Solutioning & Pre-Sales
• ● Lead end-to-end solution consulting engagements across discovery, technical validation, and proof-of-concept (PoC/PoV) phases for Singapore government agency accounts
• ● Design and deliver tailored demonstrations and PoC environments that map to agency-specific outcomes and technical requirements
• ● Develop solution architectures aligned to ServiceNow platform capabilities - including ITSM, HRSD, App Engine, AI/Now Assist, and workflow automation - within Singapore public sector compliance boundaries
• ● Customer Engagement
• ● Engage confidently at CIO, Deputy Secretary, business and technical team levels within government agencies
• ● Act as the primary technical point of contact throughout the sales cycle, building trusted relationships across both IT and business stakeholders
• ● Navigate Singapore public sector procurement, and compliance requirements with confidence
• ● Team & Community
• ● Contribute to team capability-building - knowledge sharing, demo asset development, PoC playbook refinement
• ● Collaborate with regional SC specialists and cross-functional teams
• ● Strategic Contribution
• ● Shape account strategies in partnership with AEs - including whitespace identification, technical win criteria, and SC coverage planning
• ● Provide technical input to Singapore GTM plays
• ● Represent ServiceNow at public sector industry events, executive briefings, and technical forums