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Implementation Consultant - Lyric HCMADP · Briagolong, Victoria, Cremorne AUS- (6 Fitzgibbon St - 99070), Australia
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ADP

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Implementation Consultant - Lyric HCM

🗓️ Posted 2026-10-02 Briagolong, Victoria, Cremorne AUS- (6 Fitzgibbon St - 99070), Australia Full-time Hybrid ICT
💰 Salary Not shared 📊 Market A$7,500–A$10,000/mo

About the Company

ADP is a global provider of cloud-based human capital management solutions, offering payroll, talent management, and benefits administration services. The company helps businesses of all sizes manage their workforce, from recruitment to retirement. ADP's solutions are designed to improve efficiency, reduce costs, and enhance employee experiences. Financial Services Specialties: Payroll Services, HR Management, Talent Management, Benefits Administration

Responsibilities

  • ● Position Title: Implementation Consultant - Lyric HCM
  • ● Reporting Line: Implementation Manager
  • ● Position Purpose: Support the Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
  • ● Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts.
  • ● Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project.
  • ● Provide best practice solutions based on customer defined business needs and business rules.
  • ● Successfully implement products and associated services within required timeframes.
  • ● Communicate with client throughout Implementation lifecycle -- including face to face, written and verbal communication.
  • ● Anticipate, identify, and analyse risks, problems and opportunities -- establishing priorities and efficiently allocating and utilising resources for resolutions.
  • ● Apply project methodology -- planning, follow up, reporting and quality assurance
  • ● Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required.
  • ● Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients.
  • ● Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product.
  • ● Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high-pressured environment.
  • ● Development and maintenance of good working relationships with other Associates in accordance with ADP values.
  • ● Ensure cooperation and sharing of skills and expertise.
  • ● Ensuring all relevant issues and activities are entered into management systems.
  • ● Achievement of team and individual KPIs.
  • ● Responsible for driving own personal development plan.
  • ● Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required.