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IT Business Consultant Sales (SAP SD)Swarovski Crystal Business · George Town, Penang Island, Bandar Bayan Baru, MYS, Malaysia
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Swarovski Crystal Business

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IT Business Consultant Sales (SAP SD)

🗓️ Posted 2026-09-29 George Town, Penang Island, Bandar Bayan Baru, MYS, Malaysia Full-time Hybrid ICT
💰 Salary Not shared 📊 Market RM10,000–RM18,000/mo

About the Company

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for an IT Business Consultant Sales (SAP SD) where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We're bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. About the job

Responsibilities

  • ● Develop and apply solid working knowledge of SAP Sales and Distribution, eDocument Cockpit, EDI, Pricing, and omnichannel retail processes.
  • ● Support analysis and implementation activities for SAP Sales, SAP CAR (POSDTA, OAA), and related retail applications.
  • ● Gather, analyze, and document business requirements with guidance from senior consultants and solution owners.
  • ● Contribute to process design and solution documentation using established global templates and standards.
  • ● Support EDI integration activities, testing, and issue resolution with business partners and vendors.
  • ● Perform standard SAP customizing and maintain technical documentation within the assigned scope.
  • ● Apply defined legal, security, and regulatory requirements in supported markets.
  • ● Participate in user testing, deployment preparation, training, cutover, and hypercare activities.
  • ● Resolve standard incidents independently and escalate complex issues to senior team members or vendors.
  • ● Contribute to process improvements, automation opportunities, and system enhancements.
  • ● Collaborate with business users, developers, architects, and support teams to deliver stable solutions.
  • ● Maintain accurate process, support, and integration documentation for knowledge sharing.
  • ● Degree in business administration, supply chain management, logistics, computer science, information technology, or comparable qualification.
  • ● years of experience supporting SAP Sales, Logistics, Retail, or related enterprise applications.
  • ● Hands-on experience with SAP S/4HANA Sales, pricing, and order-to-cash processes.
  • ● Exposure to SAP CAR (POSDTA, OAA), EDI integrations, or omnichannel retail solutions.
  • ● Ability to collaborate effectively with business users, developers, architects, and external vendor.
  • ● Strong analytical, troubleshooting, and problem-solving skills.
  • ● Excellent communication skills in English.