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Career Opportunities: Guest Relations Executive - Cigar Lounge & Bar (175675)
Hospitality Tourism
Company shared salary
NA
Market rate
AED 4,500–AED 7,000/mo (AED 54,000–AED 84,000/yr)
Based on similar roles (title + domain + location).
About the Role
As a Guest Relations Executive - Cigar Lounge & Bar, you will be the face of our dining experience, creating meaningful connections with guests and ensuring exceptional service throughout their visit. With a passion for hospitality and guest engagement, you will help deliver memorable experiences while maintaining the highest standards of service, professionalism, and guest satisfaction.
Responsibilities
- ● Interact and engage with guests, ensuring high levels of personalized service and satisfaction.
- ● Welcome, greet, and ensure guests are served promptly and professionally throughout their dining experience.
- ● Handle guest feedback and complaints effectively, resolving issues in a courteous and professional manner.
- ● Build guest relationships through suggestive selling and by creating memorable dining experiences.
- ● Maintain accurate guest profiles and preferences within the system to support personalized service.
- ● Collaborate closely with the F&B team to deliver seamless service and achieve operational goals.
Requirements
- ● Has a thorough knowledge of Food & Beverage service technique
- ● Is able to work in Cigar bar & lounge operation
- ● Loves interacting with guests
- ● Believes in teamwork
- ● Communicates with fluency in English
- ● Preferably has experience working in either a luxury restaurant or a 5 hotel background
- ● Is a self-starter and a team player
- ● Enjoys being challenged
Benefits
- ● A workplace that values your passion and supports self-realization and personal growth.
- ● Structured learning and development pathways with real opportunities to advance your professional
- ● craft and leadership skills.
- ● Competitive benefits, recognition programs, and colleague stay/travel perks that reward your
- ● contribution and dedication.
- ● Teams that promote inclusion and respect, value diversity, and foster a secure environment where
- ● everyone can thrive.
- ● We are an equal opportunity employer.
- ● We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
- ● We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
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