Career Opportunities: Guest Relations Executive - Cigar Lounge & Bar (175675)

🗓️ Posted 2026-08-02 UAE Hybrid Hospitality Tourism

Company shared salary

NA

Market rate

AED 4,500–AED 7,000/mo (AED 54,000–AED 84,000/yr)

Based on similar roles (title + domain + location).

About the Role

As a Guest Relations Executive - Cigar Lounge & Bar, you will be the face of our dining experience, creating meaningful connections with guests and ensuring exceptional service throughout their visit. With a passion for hospitality and guest engagement, you will help deliver memorable experiences while maintaining the highest standards of service, professionalism, and guest satisfaction.

Responsibilities

  • Interact and engage with guests, ensuring high levels of personalized service and satisfaction.
  • Welcome, greet, and ensure guests are served promptly and professionally throughout their dining experience.
  • Handle guest feedback and complaints effectively, resolving issues in a courteous and professional manner.
  • Build guest relationships through suggestive selling and by creating memorable dining experiences.
  • Maintain accurate guest profiles and preferences within the system to support personalized service.
  • Collaborate closely with the F&B team to deliver seamless service and achieve operational goals.

Requirements

  • Has a thorough knowledge of Food & Beverage service technique
  • Is able to work in Cigar bar & lounge operation
  • Loves interacting with guests
  • Believes in teamwork
  • Communicates with fluency in English
  • Preferably has experience working in either a luxury restaurant or a 5 hotel background
  • Is a self-starter and a team player
  • Enjoys being challenged

Benefits

  • A workplace that values your passion and supports self-realization and personal growth.
  • Structured learning and development pathways with real opportunities to advance your professional
  • craft and leadership skills.
  • Competitive benefits, recognition programs, and colleague stay/travel perks that reward your
  • contribution and dedication.
  • Teams that promote inclusion and respect, value diversity, and foster a secure environment where
  • everyone can thrive.
  • We are an equal opportunity employer.
  • We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
  • We appreciate your interest in joining us. Please note that only successful candidates will be contacted.