Process Associate

Hiring: Process Associate | Customer Care Executive | Freshers Experienced<br><br>Lyros is hiring Customer Support Executives for leading MNCs in Bangalore Hyderabad!<br><br>Are you a Fresher or an Experienced candidate with 05 years of experience looking for a career opportunity in Customer Support, BPO, Voice Process, Non-Voice, Chat Support, or Email Support?<br><br>This is an excellent opportunity to work with leading MNCs and build your career in the customer service industry.<br><br>Job Details<br><br>Position: Process Associate | Customer Care Executive | Customer Service Executive<br><br>Experience: 0 - 5 Years<br><br>Locations: Hyderabad,Bangalore (Bengaluru),Jaipur,Gurugram<br><br>Salary<br><br><br> * Freshers: 2.05 LPA 4.00 LPA<br> * Experienced: Up to 6.50 LPA<br> * Salary depends on experience, communication skills, interview performance, and process.<br> <br> <br><br>Work Details<br><br><br> * Working Days: 5 Days a Week<br> * Shifts: Day Shifts Rotational Shifts<br> * Process: Voice / Non-Voice / Chat / Email Support<br> * US Rotational Shifts: Available for applicable international processes<br> * Transportation: 2-Way Transport for eligible US rotational shift employees, up to 30 km, subject to company policy.<br> <br> <br><br>Job Responsibilities<br><br><br> * Handle customer queries through voice, chat, or email.<br> * Understand customer concerns and provide appropriate solutions.<br> * Resolve customer issues efficiently and professionally.<br> * Maintain a positive and customer-friendly approach.<br> * Follow company processes, quality standards, and performance guidelines.<br> * Maintain accurate customer interaction records.<br> * Meet required quality and productivity targets.<br> * Escalate complex issues to the appropriate team when required.<br> <br> <br><br>Eligibility<br><br>Freshers Experienced candidates can apply!<br><br>Candidates Should Have<br><br><br> * 10+2, 10+3, Diploma, Undergraduate, Graduate, Any Graduate, Any Degree, Any Stream<br> * Good English communication skills .<br> * Basic computer knowledge.<br> * Good customer-handling skills.<br> * Problem-solving ability.<br> * Positive attitude and willingness to learn.<br> * Flexibility to work in day or rotational shifts.<br> * Candidates available to join immediately or within a short notice period are preferred.<br> <br> <br><br>Why Join?<br><br><br> * Opportunities with leading MNCs.<br> * Openings for both Freshers Experienced candidates.<br> * Multiple Customer Support BPO processes.<br> * Competitive salary packages.<br> * 5-day working week.<br> * Career growth opportunities.<br> * International customer support opportunities.<br> * Transportation facility for eligible US rotational shifts.<br> <br> <br><br>Locations<br><br>Bangalore (Bengaluru) | Hyderabad| Jaipur | Gurugram<br><br>Who Can Apply?<br><br><br> * Freshers<br> * 0 - 5 Years Experienced Candidates<br> * Customer Support Professionals<br> * Customer Service Professionals<br> * BPO Candidates<br> * Voice Process Candidates<br> * Non-Voice Candidates<br> * Chat Support Candidates<br> * Email Support Candidates<br> * Immediate Joiners / Short Notice Candidates<br> <br> <br><br>Interested Candidates Can Apply<br><br>Email: [email protected]<br><br>Call/WhatsApp: 7013454463<br><br>Our recruitment team will contact shortlisted candidates regarding the available process, salary, shift timings and interview details.<br><br>This job is provided by Shine.com