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Client Support Specialist | Remote
General
💰 Salary Not shared
📊 Market NA
About the Company
Information Services
About the Role
igh-quality support to clients in a fully remote role.
Responsibilities
- ● Handle client inquiries and requests across channels
- ● Give accurate info and troubleshoot client issues
- ● Keep detailed records of client interactions
- ● Build strong client relationships through consistent service
- ● Work with internal teams on escalated issues
Requirements
- ● Strong communication and interpersonal skills
- ● Client-facing or support experience preferred
- ● Comfortable with support/ticketing software
- ● Strong problem-solving skills
- ● Able to work independently remotely
Benefits
- ● Wellness and fitness stipend
- ● Life insurance coverage
- ● Flexible working hours
- ● Paid parental leave
- ● Home office equipment budget
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