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Duty ManagerThe Metropole Hotel Cork · Cork, County Cork, Ireland
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The Metropole Hotel Cork

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Duty Manager

🗓️ Posted 2026-10-15 Cork, County Cork, Ireland Full-time Hybrid Sport Recreation
💰 Salary Not shared 📊 Market 2,700 EUR–3,500 EUR/mo

Responsibilities

  • ● The Metropole Hotel is looking for a Full Time Duty Manager to join the team on a full time basis.
  • ● Job title: Duty Manager
  • ● Reports to: Deputy General Manager/ General Manager
  • ● Your role is defined in terms of these values, as shown below:
  • ● COMMITMENT to the PASSIONATE PURSUIT OF PERFECTION:
  • ● Every team member is expected to strive for the 'Passionate Pursuit of Perfection' to ensure that the hotel guest's comfort and satisfaction is catered for in a friendly, helpful, efficient and personalised manner.
  • ● SCOPE OF WORK:
  • ● To assist in the smooth and efficient running of the hotel ensuring standards and guest satisfaction are maintained always thus ensuring revenue is maximized.
  • ● Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.
  • ● MAIN DUTIES AND RESPONSIBILITIES:
  • ● Maintaining the highest health, safety and security standards across all areas while on shift
  • ● To liaise with all HOD's daily to ensure sufficient staffing levels.
  • ● To ensure that the operation in all areas is running to the agreed standard and follow up any discrepancies with the relevant HOD's.
  • ● To assist in the daily operation of all departments as required i.e. F&B outlets, Accommodation and Front Office
  • ● To be operationally responsible for the service delivery and standards throughout the entire building when on duty.
  • ● To patrol the building ensuring that all fire exits are free from obstruction and in proper working order.
  • ● To be present around the building always during the day. In particular, the Duty Manager must maintain a lobby presence between the peak check in/out times, during lunchtime in around the lobby and restaurant and around the banqueting area during the peak tea/coffee times.
  • ● To conduct show rounds as required and have a working knowledge of C&B spaces.
  • ● To ensure that all goods and purchases are verified, documented and stored in an efficient manner.
  • ● To ensure that the highest level of cleanliness is upheld in all areas of responsibility.