SAP Analyst

Responsibilities

• ● Job Role: SAP SuccessFactors Consultant - Employee Central
• ● Manage incidents, service requests, changes, and problem tickets through ServiceNow.
• ● Gather HR business requirements and configure SAP SuccessFactors Employee Central.
• ● Troubleshoot issues, meet SLAs, and prepare Root Cause Analysis (RCA) for recurring problems.
• ● Manage employee master data, data uploads, corrections, and validations.
• ● Configure role-based permissions, business rules, workflows, and system notifications.
• ● Support integrations with SAP ERP, S/4HANA, payroll, and third-party systems.
• ● Develop reports, dashboards, and analytics using standard reporting applications.
• ● Conduct testing, UAT, end-user training, and system audits.
• ● Maintain technical documentation as per DACO standards and templates.
• ● Coordinate with HR users, IT teams, SAP support, and vendors for issue resolution. 2. Primary Skills
• ● SAP SuccessFactors Employee Central (EC)
• ● Employee Central configuration and administration
• ● Incident, Problem, Change, and Service Request Management
• ● HR master data management and data migration
• ● Business Rules, Workflows, and Role-Based Permissions (RBP)
• ● Troubleshooting, RCA, and SLA management 3. Secondary Skills
• ● SAP Integration Suite (CPI), APIs, OData, and Web Services
• ● SAP ERP / S/4HANA and Payroll integrations
• ● SuccessFactors reporting, dashboards, and analytics