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Electric Buggy Driver
Manufacturing Transport Logistics
💰 Salary Not shared
📊 Market AED 2,000–AED 3,500/mo (AED 24,000–AED 42,000/yr)
About the Company
Electric Buggy Operator - Talent Pool Impact a better future Serco: At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future. We have been operating in the Middle East since 1947 and have a profound understanding of the region. With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services. Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world's most complex challenges. Your Opportunity Electric Buggy Operator is responsible for delivering safe, efficient, and high-quality passenger transportation services while acting as a visible ambassador of hospitality. The operator must demonstrate exceptional care, professionalism, and cultural awareness, ensuring every passenger interaction is respectful and welcoming. This individual will report to an identified Operations Service Team Leader, with an on-duty reporting line to Serco's on-duty zonal Operations Service Team Leader.
Responsibilities
- ● Safely transport guests across the property in full compliance with all safety procedures and service standards.
- ● Adhere strictly to designated routes, speed limits, and operational guidelines.
- ● Conduct pre-operation inspections to ensure vehicle readiness, cleanliness, and safety.
- ● Ensure careful and defensive driving at all times, prioritizing guest safety and comfort.
- ● Provide a warm, welcoming, and respectful experience, reflecting the highest standards of hospitality.
- ● Engage guests with a positive attitude, professional demeanor, and proactive assistance.
- ● Support all guest categories, including elderly guests, guests with mobility requirements, families, and children.
- ● Demonstrate patience, empathy, and adaptability when assisting guests with diverse needs.
- ● Maintain high visibility and approachability within assigned areas.
- ● Proactively identify guests who may require assistance rather than waiting for requests.
- ● Comply with all operational procedures, safety regulations, and guest service standards.
- ● Maintain professionalism, discipline, and adherence to operational instructions at all times.
- ● Report vehicle faults or maintenance issues promptly to the relevant supervisor.
- ● Report any unattended or suspicious items in accordance with company procedures and keep the supervisor informed.
- ● Work within a shift roster covering 24/7 operations, including weekends and public holidays as required.
- ● Complete all required training and maintain compliance with company policies and procedures.
- ● Promote a strong culture of Health, Safety, Quality, Environment (HSQE), and Information Security among colleagues and third parties.
- ● Exercise a duty of care for personal health, safety, and wellbeing, as well as that of others affected by work activities.
- ● Ensure compliance with the company management system, business processes, procedures, and work instructions to deliver services to the required quality standards.
- ● Minimum 2 years of experience in customer service, hospitality, luxury service, guest relations, or a similar guest-facing environment.
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