SAP MM & Vendor Portal (Ariba)

About the Company

Responsibilities

• ● Provide end-to-end service ownership and functional leadership for SAP Ariba, SAP MM, SAP Business Network, and vendor portal processes within the AMS scope.
• ● Lead and coordinate L2/L3 support for incidents, service requests, problems, and integration failures, ensuring SLA achievement, timely escalation, clear stakeholder communication, and permanent corrective actions.
• ● Support source-to-pay and procure-to-pay processes covering supplier onboarding and qualification, sourcing and contracts touchpoints, guided buying, catalogs, requisitions, purchase orders, order confirmations, advance ship notices, goods receipts, service entry sheets, invoices, and payment-status communication.
• ● Own SAP MM design and support across enterprise structure, material and supplier master data, purchasing, contracts, scheduling agreements, release strategies or flexible workflows, pricing conditions, inventory management, account determination, invoice verification, and FI/CO integration.
• ● Lead integration between SAP Ariba and SAP S/4HANA or ECC using SAP Integration Suite, managed gateway for spend management and SAP Business Network, APIs, cXML, IDocs, web services, or approved middleware.
• ● Monitor interfaces and transactional documents; diagnose mapping, master-data, certificate, authentication, workflow, and connectivity issues; coordinate reprocessing; and drive root-cause elimination.
• ● Manage the vendor portal lifecycle, including supplier registration, qualification, account setup, profile maintenance, document collaboration, catalog enablement, user access, supplier communication, and issue resolution.
• ● Lead requirements workshops, fit-gap and impact assessments, solution design, configuration, functional specifications, estimation, testing, deployment, post-release stabilization, and approved minor enhancements.
• ● Plan and govern unit, system-integration, regression, and user-acceptance testing, maintaining traceable evidence and obtaining business sign-off.
• ● Apply ITIL-aligned incident, problem, change, release, knowledge, and continual-service-improvement practices using the customer's ITSM platform.
• ● Lead major-incident analysis and service-restoration efforts, coordinating procurement, finance, warehouse, Basis, security, ABAP, integration, infrastructure, and external vendor teams.
• ● Maintain solution documents, interface mappings, configuration records, standard operating procedures, runbooks, known-error records, support knowledge articles, test evidence, and audit artifacts.
• ● Review ticket trends, ageing, backlog, recurring defects, and service performance; identify automation, monitoring, and process-improvement opportunities.
• ● Mentor functional consultants, perform solution and documentation quality reviews, and provide structured knowledge transfer to customer and support teams.
• ● Participate in on-call support for priority incidents, major releases, month-end activities, and planned business events as required.
• ● Required Skills and Experience
• ● -18 years of overall SAP experience, with substantial hands-on delivery and leadership across SAP Ariba, SAP MM, supplier collaboration, and integrated procurement solutions.
• ● Proven experience leading SAP AMS or application-support engagements involving complex production support, minor enhancements, upgrades, releases, and SLA/KPI governance.
• ● Strong expertise in SAP Ariba Buying and Invoicing, Guided Buying, Catalog Management, Supplier Lifecycle and Performance, Sourcing, Contracts, and SAP Business Network; depth in relevant deployed modules is essential.
• ● Advanced SAP MM configuration and troubleshooting skills across procurement, inventory management, service procurement, logistics invoice verification, account determination, supplier and material master data, and cross-module integration.

Requirements

• ● Role Summary
• ● We are seeking a Senior SAP Lead with 15-18 years of experience to provide functional leadership, service ownership, and hands-on L2/L3 support for a mission-critical SAP AMS engagement supporting a customer in the UAE. The role will own the stability, integration, enhancement, and continual improvement of source-to-pay and procure-to-pay processes spanning SAP Ariba, SAP MM, SAP Business Network or a customer vendor portal, and SAP S/4HANA or ECC. The successful candidate must combine deep procurement-domain expertise, strong integration troubleshooting, disciplined IT service management, and the ability to operate within stringent security, confidentiality, audit, and access-control requirements.