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Senior SAP HCM Consultant
ICT
💰 Salary Not shared
📊 Market SAR 20,000–SAR 35,000/mo (SAR 240,000–SAR 420,000/yr)
About the Company
The Power of Excellence alfanar builds efficient energy systems & solutions of the present and sets up infrastructures for a brighter future. We assist utility sector partners & customers in transforming cities into sustainable, habitable, and inclusive Smart Cities by harnessing renewable energy resources from wind, solar, and waste heat energy. Promoting the transition to a sustainable eco-conscious future. Using world-class technologies, we develop unrivaled quality electrical solutions & products from our manufacturing facilities, to solve the world's major energy challenges and make the world a better viable place. Diligence, Efficiency, and Innovation are the key criteria our teams adopt in order to continuously provide effective solutions. We're constantly equipping our teams with the tools they need to expand their horizons and reach higher grounds. Being in an ever-changing environment with a crucial impact on their surroundings, our employees are nurtured to become keen thinkers with highly refined skills and a consistent outlook on the future, working together on finding the next big innovation. Appliances, Electrical, and Electronics Manufacturing
Responsibilities
- ● Job Purpose Focuses on day-to-day support of system issues, configuration updates, and enhancements, while working with stakeholders to translate requirements into effective solutions. Providing user training, ensuring alignment with SuccessFactors best practices, and supporting complete and accurate business processes. Expertise in SuccessFactors Recruiting and Onboarding is essential, with additional knowledge of SAP HCM Payroll, Time Management, and integration points considered beneficial. Key Accountability Areas Incident Management:
- ● Hold primary responsibility for managing and resolving incidents related to SuccessFactors modules, ensuring minimal disruption to HR operations.
- ● Receive, assess, and prioritize incident tickets across all SuccessFactors modules.
- ● Provide functional support for SAP Payroll and Time Management-related incidents.
- ● Investigate and diagnose technical issues, functional discrepancies, and data-related problems reported by end-users.
- ● Develop and implement effective solutions to resolve incidents efficiently, ensuring minimal system downtime.
- ● Ensure adherence to established Service Level Agreements (SLAs) for timely incident resolution.
- ● Business Process Enhancement:
- ● Support and optimize SuccessFactors modules to enhance business functionality and overall system performance, while maintaining a high level of customer satisfaction.
- ● Configure and customize relevant business areas to ensure system behavior aligns with defined business requirements and constraints.
- ● Prepare comprehensive test scripts and perform testing activities, including Unit Testing, System Integration Testing, Performance Testing, User Acceptance Testing, Regression Testing, and any client-specific testing procedures.
- ● Provide detailed Functional Specifications to the Technical Team for custom development requirements.
- ● Documentation:
- ● Document configuration settings and prepare clear, detailed guidelines to enable other consultants to perform future modifications or repairs with accuracy and efficiency.
- ● Role Accountability HR Proficiency:
- ● Ability to obtain updated soft and technical skills related to the job.
- ● Perform the planned activities to meet the operational and development targets as per delivery schedules.
- ● Utilize resources effectively to achieve objectives within efficient cost and time.
- ● Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
- ● Problem-Solving:
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