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Salesforce Project Manager
ICT
💰 Salary Not shared
📊 Market AED 18,000–AED 35,000/mo (AED 216,000–AED 420,000/yr)
About the Company
Welcome to the official account of Elite Group Holding. Elite Group Holding is a UAE-based diversified conglomerate that began as a single luxury automotive dealership and has grown into a multi-sector organization spanning automotive dealership and leasing, real estate and contracting, healthcare, e-commerce, and investments. Headquartered in Dubai, we have built an integrated ecosystem, partnering with leading global automotive brands such as Jetour, SOUEAST, and Zenvo, while also launching subsidiaries including The Elite Cars, ART Elite Car Rental and ZRT Contracting. These milestones reflect our strategic intent to continuously expand, innovate, and diversify. From the outset, our objective has been clear: to build a trusted, future-focused organization recognized for excellence across every sector we operate in. Guided by strong core values and disciplined execution, Elite Group Holding has expanded its position as an industry leader, continually strengthening its presence across the UAE. Holding Companies Specialties: Automotive, Investments, Real estate, Contracting, E-Commerce, Healthcare
About the Role
ough development, integration, testing, deployment and hypercare. The ideal candidate will combine strong project management and stakeholder management skills with solid technical understanding of Salesforce and its integration ecosystem.
Responsibilities
- ● lesforce architects, developers, QA teams, integration teams and implementation partners to deliver high-quality solutions aligned with business objectives.
- ● Project & Delivery Management
- ● Lead end-to-end Salesforce implementation and transformation projects.
- ● Develop and manage project plans, timelines, milestones, dependencies, resources and budgets.
- ● Manage Agile delivery across sprint planning, backlog refinement, reviews and retrospectives.
- ● Track delivery against scope, schedule, quality and commercial commitments.
- ● Establish project governance, status reporting, RAID management and steering committee updates.
- ● Identify risks and dependencies early and drive timely mitigation.
- ● Coordinate multiple Salesforce and technology workstreams to ensure integrated delivery. Salesforce Functional Delivery
- ● Manage implementation across:
- ● Sales Cloud: Lead, Account, Contact and Opportunity Management, Sales Processes and Customer 360.
- ● Service Cloud: Case Management, Service Processes, Service Appointments, Contact Centre and Customer Experience.
- ● Marketing Cloud: Customer Journeys, Email, SMS, WhatsApp, Automation, Data Extensions and CRM integration. Ensure the different Salesforce clouds work together as part of a connected customer journey rather than as independent solutions.
- ● Technical Project Management
- ● The candidate should have sufficient technical knowledge to understand and challenge solution and delivery decisions.
- ● You should be comfortable working with:
- ● Salesforce architecture and data model
- ● Salesforce configuration vs. custom development
- ● Apex, Lightning Web Components and Flow concepts
- ● REST/SOAP APIs and integration patterns
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