Waiter/Waitress (Mandarin speaker) - Raffles The Red Sea

Raffles & Fairmont Red Sea, positioned in the Kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont's association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. Job Description Guest Service Excellence Provide courteous, professional, and efficient food and beverage service at all times. Anticipate guest needs, preferences, and expectations to exceed satisfaction. Present menus proactively and provide detailed explanations of dishes and beverages. Maintain strong product knowledge, including menu items, daily specials, and beverage offerings. Handle guest feedback professionally and report any concerns to the Manager on Duty. Operations Serve and clear food and beverage items in a timely and unobtrusive manner. Ensure tables are properly set, cleared, and reset according to service standards. Support team members with food running, table service, and station refills. Act as a link between Front of House and Back of House to ensure smooth service flow. Follow ope