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Salesforce Consultant (Sales & Service Cloud)
ICT
💰 Salary Not shared
📊 Market RM6,000–RM12,000/mo (RM72,000–RM144,000/yr)
About the Company
Hybrid Work Arrangement (Work from Home and Office) Regular Company Events (Sports Tournament, Outdoor Activities) Gym, Dental, Optical
Responsibilities
- ● Responsibilities will range from business consulting / analysis to project management activities in Salesforce implementation projects.
- ● Manage, govern and control projects with ITIL methodology
- ● Main tasks will be related to business analysis and project management on an end-to-end basis in Salesforce implementation projects:
- ● Business requirements: gather, analyze, improve, prioritize to implement Salesforce Sales cloud, Service cloud, Experience cloud
- ● Project management: plan, track, ensure key metrics are in line with project deadlines
- ● Problem solving: identify, mitigate, resolve outstanding issues for smooth project delivery
Requirements
- ● Experience in at least 1 Salesforce Implementation
- ● 1-3 years experience in a Business Analyst/Project Management capacity
- ● Excellent communication skills and able to work well in a team setting
- ● Insurance industry exposure will be an added advantage
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