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Salesforce Field Service (FSL) Technical ArchitectLTM · Amsterdam, North Holland, Netherlands
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LTM

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Salesforce Field Service (FSL) Technical Architect

🗓️ Posted 2026-09-22 Amsterdam, North Holland, Netherlands Full-time Hybrid ICT
💰 Salary Not shared 📊 Market 6,500 EUR–9,500 EUR/mo

About the Company

We are looking for an experienced Salesforce Field Service (FSL) Technical Architect to lead the architecture, design, and delivery of enterprise-scale Salesforce Field Service solutions. The ideal candidate should have strong expertise in Salesforce FSL, Service Cloud, integrations, mobility solutions, scheduling and optimization, and enterprise application architecture .

Responsibilities

  • ● Define end-to-end architecture for Salesforce FSL implementations and transformation programs.
  • ● Lead solution design workshops and translate business requirements into scalable technical solutions.
  • ● Architect solutions covering:
  • ● Scheduling and dispatch
  • ● Work orders and service appointments
  • ● Inventory and asset management
  • ● Mobile workforce management
  • ● Design integration frameworks between Salesforce FSL and ERP, CRM, SAP, Oracle, ServiceNow, GIS, and third-party applications.
  • ● Establish architecture standards, security models, governance frameworks, and best practices.
  • ● Review and validate solution designs, code quality, technical debt, and deployment strategies.
  • ● Provide technical leadership to architects, developers, and project teams throughout the delivery lifecycle.
  • ● Drive performance optimization, scalability, and Salesforce platform modernization.
  • ● Collaborate with business stakeholders, product owners, and program leadership.
  • ● Support estimation, solution proposals, presales activities, and technical roadmap planning.
  • ● Strong expertise in Salesforce Field Service Lightning (FSL) architecture and implementation.
  • ● Strong knowledge of Service Cloud, Apex, Aura, LWC, Flows, integration patterns, and Salesforce Security Model.
  • ● Experience with Scheduling Policies, Work Rules, Service Territories, Resource Management, and Optimization.
  • ● Strong experience with REST/SOAP APIs, Platform Events, middleware, and enterprise integrations.
  • ● Knowledge of Salesforce mobile solutions, offline capabilities, and field technician enablement.
  • ● Experience with DevOps, CI/CD, Copado, Git, and release management.
  • ● Experience with large-scale Salesforce data migration and data architecture.
  • ● Experience designing multi-cloud Salesforce solutions.

Requirements

  • ● Salesforce Certified Technical Architect (CTA) - preferred.
  • ● Salesforce Application Architect and/or System Architect certifications.
  • ● Salesforce Field Service Consultant certification.
  • ● Service Cloud Consultant certification.
  • ● Experience working in global enterprise environments.
  • ● Experience in AMS and large-scale Salesforce implementation programs.
  • ● Salesforce Apex
  • ● Salesforce Lightning Web Components (LWC)
  • ● Aura