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Application Services LeadWhizdom · Brisbane City, Queensland, Australia
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Whizdom

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Application Services Lead

🗓️ Posted 2026-09-14 Brisbane City, Queensland, Australia Contract Hybrid ICT
💰 Salary Not shared 📊 Market A$10,833–A$14,166/mo

About the Company

Initial 6-month contract, with potential extension 603 per day package Brisbane CBD, fully onsite Working Holiday visa holders and candidates new to Australia are welcome Must be Brisbane based or willing to relocate Join a major enterprise environment and take ownership of a diverse portfolio of critical business applications across Finance, HR, Collaboration, Quality and Community Care. This is a hands-on role focused on application stability, service excellence, governance and continuous improvement. You will work closely with business stakeholders, technology teams, vendors and managed service providers to deliver reliable services and measurable business value. Please note that this is not a remote role . Candidates must be based in Brisbane or willing to relocate for the contract.

Responsibilities

  • ● Lead end-to-end service delivery across a portfolio of enterprise applications
  • ● Manage incidents, problems, changes, releases and major application recoveries
  • ● Govern application roadmaps, upgrades, patching, modernisation and technical debt
  • ● Manage vendors, service providers, SLAs, KPIs and performance escalations
  • ● Oversee enhancements, testing, UAT, deployment planning and release governance
  • ● Drive compliance, risk management, automation and continuous service improvement
  • ● Proven enterprise application management experience
  • ● Strong experience managing SaaS and COTS applications in complex enterprise environments
  • ● Experience with platforms such as Dynamics 365, Workday, SAP ECC, Salesforce, Aurion, Chris21 or Coupa
  • ● Strong ITIL service management expertise, ideally with ServiceNow exposure
  • ● Proven stakeholder, vendor and executive communication skills