SAP Service Delivery Manager

🗓️ Posted 2026-09-10 Greater Kuala Lumpur Full-time Hybrid ICT

Company shared salary

NA

Market rate

RM10,000–RM18,000/mo (RM120,000–RM216,000/yr)

Based on similar roles (title + domain + location).

Responsibilities

  • Act as a lead for SAP implementation & Support for clients' project
  • Identify client's needs and lead team on project delivery
  • Drive projects and manage stakeholders' expectations
  • Be responsible for risk management, capacity management and other operational duties
  • Ensure progress and provide high levels of customer service in efficient and cost-effective manner
  • Build partnership with internal and external parties including all business units and vendors to offer recommendation on the strategic level
  • Minimum Bachelors Degree hold in any discipline
  • Minimum 8 years of relevant experience in SAP
  • SAP Logistics experience is good to have
  • Proven track record of service delivery in business and IT initiatives
  • Hands-on experience in SAP implementation, integration and support
  • Good team player and self-motivated
  • Strong communication and presentation skills