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SAP Basis & HANA Support AnalystDexian Asia Pacific · Bangkok City, Thailand
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Dexian Asia Pacific

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SAP Basis & HANA Support Analyst

🗓️ Posted 2026-09-08 Bangkok City, Thailand Contract Hybrid ICT
💰 Salary Not shared 📊 Market THB 60,000–THB 100,000/mo

About the Role

We are looking for an experienced SAP Basis & HANA Support Analyst to join a global application support team responsible for supporting and maintaining SAP S/4HANA RISE and SAP HANA Cloud environments. This role combines SAP Basis administration, SAP HANA administration, system monitoring, incident resolution, performance optimization, system lifecycle management, and technical consulting to ensure stable, secure, and reliable SAP operations globally.

Responsibilities

  • ● Provide operational and technical support for SAP S/4HANA RISE and SAP HANA Cloud
  • ● Analyze and resolve production, support, and project-related technical issues
  • ● Maintain configuration and customization settings supporting the global SAP design
  • ● Utilize SAP Support Portal to research solutions and coordinate maintenance activities
  • ● Provide technical consultation to development and project teams
  • ● Perform initial testing of problem corrections and enhancements
  • ● Manage configuration changes through change management processes using SAP Support Portal and ServiceNow
  • ● Follow enterprise methodologies, documentation, and stewardship standards
  • ● Build, configure, and administer SAP systems according to enterprise standards
  • ● Prepare newly deployed SAP systems, including certificates, trusted systems, SNC / SSO, SAP HANA setup, SAP Cloud Connector, and Transport Management System (TMS)
  • ● Perform regular SAP system maintenance, including RFC, SAP Profiles, file system cleanup, login groups / load balancing, and housekeeping jobs
  • ● Plan and execute SAP system upgrades, enhancements, system copies, and client copies
  • ● Manage SAP Web Dispatcher
  • ● Perform capacity and system monitoring, including CPU, disk, spool, and memory
  • ● Analyze and resolve SAP system performance issues
  • ● Plan and execute Disaster Recovery (DR) and Cyber Recovery tests
  • ● Perform certification activities for new services
  • ● Provide technical recommendations regarding hot packs, kernel upgrades, patches, and other fixes
  • ● Participate in rotational on-call support

Requirements

  • ● Strong hands-on experience in SAP Basis Administration
  • ● Strong hands-on experience in SAP System Monitoring & Technical Support
  • ● Strong hands-on experience in SAP Upgrades, System Copies & Client Copies
  • ● Strong hands-on experience in SAP HANA Administration
  • ● SAP Output Management experience is nice to have
  • ● ServiceNow experience is nice to have
  • ● SAP S/4HANA RISE experience is nice to have
  • ● SAP HANA Cloud experience is nice to have
  • ● SAP Cloud Connector / TMS experience is nice to have
  • ● Strong communication skills
  • ● Excellent team collaboration
  • ● Analytical thinking and problem-solving abilities
  • ● Ability to work effectively in a team