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Salesforce AdministratorLogicalis Asia Pacific · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Logicalis Asia Pacific

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Salesforce Administrator

🗓️ Posted 2026-09-04 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time Hybrid ICT
💰 Salary Not shared 📊 Market RM5,000–RM8,000/mo

About the Company

At Logicalis Asia Pacific, this is where you belong, grow, and thrive - at one of APAC's leading AI-driven technology integrators. As the Architects of Change , we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services - providing real-time visibility and intelligence across our clients' digital ecosystems. You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement. Logicalis is proud to be a Great Place to Work Certified organisation across multiple APAC markets - because the commitment we bring to our clients belongs equally to our people. Join us and help shape the future of technology across APAC.

Responsibilities

  • ● Maintain overall instances of Salesforce administration (Sales Cloud, Sales Einstein and Pardot) and platform tasks include user and license management, system configuration, change control, and enhancements.
  • ● Maintain security such as user accounts/roles/profiles/permission, sharing rules, field level security, content folder rights, groups, list view rights.
  • ● Act as the go-to for local Salesforce Users and regional Salesforce Admins.
  • ● Manage service requests and troubleshoot issues, working with diverse user groups and their business leads delivering quality support via ticket system.
  • ● Present changes/system enhancements, integration opportunities and overall training to diverse audiences.
  • ● Assists in conducting training of Business Owners for new features and helps with roll-out.
  • ● Manage mass imports and exports of data.
  • ● Undertake additional projects as directed by management.
  • ● Identify and gather requirements from users and stakeholders.
  • ● Interact directly with managers and end users as necessary to analyse project objectives and capability requirements.
  • ● Communicate with project managers, users and other business application developers to design solution integration strategies and ensure successful application integration.
  • ● Work together with development team (outsourced) to develop customized solutions within Salesforce platform to support business functions and meet management objectives, business requirements, and company goals.
  • ● Write training document and provide user training for newly developed functionality.
  • ● Monitor user adoption.
  • ● Test stability and functionality of the application.

Requirements

  • ● Degree in Computer Science, Software Engineering, or equivalent.
  • ● Salesforce product knowledge and 3 years hands-on administration experience with Sales Cloud.
  • ● Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
  • ● Ability to perform Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, and reports.
  • ● Good communication skills.
  • ● A proactive attitude to platform enhancements.
  • ● A desire to implement best practice solutions.
  • ● Available and responsive to questions.
  • ● Excellent relationship-building skills and ability to liaise with stakeholders at all levels.